Onsite Endoscopic Specialist

KARL STORZ; Houston (TX); On-site; USD 27,000 - 39,000; Full time

Job summary

KARL STORZ North America is seeking an Onsite Endoscopic Specialist to support advanced medical devices in a hospital setting, focusing on instrument and video system readiness. You'll collaborate with OR, SPD, and BioMed teams to ensure equipment reliability, optimal patient procedures, and superior customer service.

This role offers growth across sales, education, and various organization areas. Location: MD Anderson Cancer Center in Houston; shift Mon–Fri.

Qualifications

• Requires high school diploma or equivalent.
• Experience in sterile processing, surgical technology, healthcare support, or related clinical setting.
• Strong communication and customer-focused mindset.
• Proficient in Microsoft Excel and reporting tools.
• Must meet physical requirements including lifting up to 25 pounds.

Responsibilities

• Provide hands-on support to OR, SPD, and BioMed teams.
• Set up and support video towers and integrated surgical systems.
• Inspect, troubleshoot, and coordinate replacement of instruments.
• Clean, transport, sterilize, and prepare surgical instruments.
• Manage repair processes, equipment tracking, and service transactions.
• Resolve real-time equipment issues in the OR to support procedures.

Skills

Sterile processing

Healthcare support

Customer service

Organizational skills

Education

High school diploma

CRCST certification

Tools

Excel

Reporting tools

Job description

From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About KARL STORZ

From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

One of the most rewarding ways to launch your career with KARL STORZ is by joining our Onsite Endoscopic Specialist (OES) team. In this hands-on, customer-facing role, you will support advanced medical devices, from precision instruments to state-of-the-art video systems, directly within a hospital environment.

Working alongside Operating Room (OR), Sterile Processing Department (SPD), and BioMed teams, you will help ensure surgical readiness, equipment reliability, and exceptional customer support. This role offers unmatched exposure to clinical environments and cutting-edge medical technology while providing a strong foundation for career growth across sales, leadership, education, and other areas of the organization.

Shift: Monday – Friday, Location: MD Anderson Cancer Center | Compensation: $19.28 - $28.19/hr

What You'll Do

• Provide hands-on support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment.
• Set up and support video towers and integrated surgical systems used during procedures.
• Inspect, troubleshoot, repair, and coordinate replacement of instruments and equipment.
• Clean, transport, sterilize, and prepare surgical instruments for clinical use.
• Manage repair processes, equipment tracking, and service-related transactions.
• Resolve real-time equipment issues in the operating room to support successful patient procedures.

What You Bring

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, healthcare support, medical device sales, or a related clinical environment.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Excellent organizational and time-management skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office applications, including Excel and reporting tools.
• Ability to meet physical requirements, including lifting up to 25 pounds.

Nice to Have

• Associate's degree.
• CRCST certification or interest in obtaining certification.
• Experience supporting surgical equipment, endoscopic systems, or medical devices.

What Will Make You Successful

• A collaborative mindset and the ability to build strong relationships across clinical teams.
• Strong critical-thinking and problem-solving skills in fast-paced healthcare environments.
• A customer-first approach focused on delivering exceptional service and support.
• Technical curiosity and the ability to quickly learn new technologies and products.
• Clear, professional communication with both clinical and internal stakeholders.
• The ability to remain organized and adaptable while managing competing priorities.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.

, Pay: $19.85-$28.85/PER HOUR