Onsite Director of Operations - Drive Growth & Excellence

Crisp Recruit; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Work Arrangement: Fully onsite

Job summary

AK Law Firm in Houston, TX, seeks a Director of Operations to lead daily operations, align with strategic goals, and drive accountability across departments.

You will monitor KPIs, finalize SOPs, and translate leadership strategy into practical plans while collaborating with managers. The role offers onsite work at the Houston headquarters and growth opportunities within a growing personal injury practice.

Qualifications

• Minimum five years in an operational leadership role.
• Bachelor's degree required; master's preferred but not mandatory.
• Strong ability to lead, influence, and hold others accountable.

Responsibilities

• Oversee day-to-day operations to align with strategic goals.
• Build relationships with managers to ensure KPI adherence.
• Monitor and analyze departmental KPIs, suggest improvements.
• Finalize, document, and implement SOPs to streamline ops.
• Translate leadership directives into practical operational plans.
• Serve as liaison between executives and department managers.
• Coordinate cross-departmental performance and KPIs.
• Ensure litigation-related boundaries with legal team while coordinating with marketing.
• Collaborate with leadership on financial info for decisions.
• Possibility to oversee recruitment, onboarding, and HR tasks later.

Skills

Operational leadership

KPI literacy

Communication

Leadership

Education

Bachelor's degree

Master's degree (preferred)

Tools

Microsoft 365

AI-enabled processes

Filevine

Lead Docket

Job description

AK Law Firm in Houston, TX, seeks a Director of Operations to lead daily operations, align with strategic goals, and drive accountability across departments.

You will monitor KPIs, finalize SOPs, and translate leadership strategy into practical plans while collaborating with managers. The role offers onsite work at the Houston headquarters and growth opportunities within a growing personal injury practice.