Onsite Deployment Manager I

Maritz; Fenton (MO); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401k

Tuition reimbursement

Paid time off

Job summary

Maritz in the St. Louis area is seeking an Onsite Deployment Manager I to plan, configure, test, and deploy registration systems and other event technologies for live events. You will lead onsite setup, troubleshooting, and teardown and coordinate with clients, vendors, and internal teams.

The role is hybrid with travel up to 50% and requires strong customer service, organization, and communication skills, plus the ability to lift equipment and work under pressure during events.

Qualifications

• College degree or technical certification.
• 0-2 years of experience in project coordination, event operations, technology support, or a related field.
• Strong customer service skills with the ability to build relationships and support clients in fast-paced environments.
• Technical aptitude with experience or exposure to hardware, software, networking, databases, or technology platforms.
• Excellent organizational, time management, and multitasking abilities.
• Strong verbal and written communication skills with confidence working directly with clients and stakeholders.
• Ability to consistently lift and transport up to 30 pounds of equipment and supplies.
• Ability to remain calm, resourceful, and solution-oriented during live event operations.

Responsibilities

• Plan, configure, test, and deploy event registration systems, badge printing, session scanning, and ancillary event technologies.
• Partner with clients, vendors, venues, and internal teams to coordinate event technology requirements, equipment needs, staffing, and logistics.
• Lead onsite technology setup, execution, troubleshooting, monitoring, and teardown for live events.
• Provide hands-on support for attendee check-in, badge printing, session tracking, and lead retrieval systems.
• Train and support onsite staff while ensuring equipment security, inventory accuracy, and service quality.
• Maintain detailed event documentation, reporting, equipment reconciliation, and post-event follow-up activities.
• Identify system issues and opportunities for process improvements, escalating concerns when necessary.

Skills

Customer service

Project coordination

Event operations

Technical aptitude

Communication

Time management

Team collaboration

Equipment handling

Education

College degree or technical certification

Tools

Cvent

TravelHQ

Capture

Badge design

Session scanning

Lead retrieval tools

Job description

Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation - they've shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we've brought this human-first design inward - intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That is why we've created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.

The function of the Onsite Deployment Manager I is client-facing, highly organized, event technology professional who enjoys both planning and hands‑on execution. You will support the deployment and operation of registration systems, badge printing, session scanning, and other event technologies for live events. Working closely with clients, vendors, and internal teams, you will help ensure a seamless attendee experience from planning through event completion.

What You'll Be Doing

• Plan, configure, test, and deploy event registration systems, badge printing, session scanning, and ancillary event technologies.
• Partner with clients, vendors, venues, and internal teams to coordinate event technology requirements, equipment needs, staffing, and logistics.
• Lead onsite technology setup, execution, troubleshooting, monitoring, and teardown for live events.
• Provide hands‑on support for attendee check‑in, badge printing, session tracking, and lead retrieval systems.
• Train and support onsite staff while ensuring equipment security, inventory accuracy, and service quality.
• Maintain detailed event documentation, reporting, equipment reconciliation, and post‑event follow‑up activities.
• Identify system issues and opportunities for process improvements, escalating concerns when necessary.

What You'll Bring

• College degree or equivalent technical certification.
• 0-2 years of experience in project coordination, event operations, technology support, or a related field.
• Strong customer service skills with the ability to build relationships and support clients in fast‑paced environments.
• Technical aptitude with experience or exposure to hardware, software, networking, databases, or technology platforms.
• Excellent organizational, time management, and multitasking abilities.
• Strong verbal and written communication skills with confidence working directly with clients and stakeholders.
• Ability to consistently lift and transport up to 30 pounds of equipment and supplies.
• Ability to remain calm, resourceful, and solution‑oriented during live event operations.

Nice To Have

• Experience supporting corporate meetings, conferences, or live event operations.
• Knowledge of event registration platforms, attendee management systems, or event technology solutions.
• Experience with Cvent, TravelHQ, Capture, badge design, session scanning, or lead retrieval tools.
• Experience troubleshooting hardware and technical equipment in a live environment.
• Background coordinating vendors, venues, travel logistics, or distributed event teams.
• Experience working directly with clients in time-sensitive or high‑pressure situations.
• Exposure to budgets, resource planning, or project management processes.

Working Logistics & Things You Should Know

This is a hybrid role based in the St. Louis area. Team members are expected to work in-office at least one day per week when not traveling. This position requires up to 50% travel, including overnight travel, weekends, early mornings, and extended event days as business needs require. Travel will include supporting live events, overseeing technology deployments, and providing onsite client support. Candidates must be local to the St. Louis area and comfortable with frequent travel schedules. This position operates primarily on CST (Central Standard Time).

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more! View all details at: www.MaritzBenefits.com

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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