Onsite Data Collection Associate - GIS/Tech

Wipro

New York (NY)

On-site

USD 23,000 - 28,000

Full time

11 days ago

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical and dental benefits

Paid time off

Job summary

Wipro is seeking a Data Collection Operator for an onsite role at our Philadelphia facility. You will deliver a world-class participant experience by accurately collecting, validating, and processing data per SOPs, with strong attention to detail and professional conduct.

Responsibilities include conducting data collection per SOPs, ensuring professional participant interactions, maintaining data accuracy, and troubleshooting basic software/hardware issues on Mac OS, while escalating concerns as

Qualifications

High School Diploma or GED required.
1 year of experience in customer service, operations, technical support, troubleshooting, data collection, or related field.
Experience diagnosing and resolving software and hardware issues.
Ability to work independently while maintaining high productivity.
Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Conduct data collection activities according to approved SOPs and quality standards.
Ensure all participant interactions are professional, welcoming, and customer-focused.
Maintain data accuracy, completeness, and quality throughout the collection process.
Follow all security, privacy, and confidentiality requirements when handling sensitive information.
Troubleshoot basic software, hardware, network, and Mac OS issues.
Escalate operational, technical, safety, or participant concerns promptly.