Onsite Community Association Manager / HOA (SATX92126)

Paycom; Corpus Christi (TX); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (High-Deductible Plan)

FSA

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

Job summary

RealManage is seeking an Onsite Community Association Manager (CAM) to oversee daily operations of multiple community associations. You will ensure professional service and high member satisfaction while aligning with the Board and company policies.

Responsibilities include budgeting, financial reporting, operations planning, and policy enforcement. Requires 2-3 years in property/community management and CMCA or state-equivalent certification is desirable.

Qualifications

• CMCA or state-equivalent certifications desired.
• Minimum 2-3 years in property management / community management.
• Strong communication skills and customer service orientation.
• Proven ability to effectively manage and lead a team.

Responsibilities

• Oversee daily operations of the community associations.
• Coordinate with the Board of Directors and DCAM on governance.
• Support community operations and issue resolution.
• Assist in budgeting, financial reporting, and long-range planning.
• Ensure compliance with association policies and procedures.

Skills

Leadership

Budgeting

Communication

MS Office

Team management

Property management

Education

CMCA or state-equivalent certifications desired

Job description

Company OverviewRealManage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. RealManage is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive.At RealManage, The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow.Our commitment to an exceptional associate experience is reflected in RealManage being Great Place to Work Certified for three consecutive years. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service.Join RealManage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because RealManage is there.Our Guiding ValuesRealManage is a values-based company with the following values as our guiding principles:Integrity: we always do the right thing.Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.Selflessness: more than teamwork; we are part of something special and much larger than any of us.Personal Relationships: we are a professional services company; people do business with people they like.Always Improving: never satisfied, always learning, and always growing. At RealManage, we are always getting better.About the RoleThe Onsite Community Association Manager (CAM) is the key ambassador of RealManage. The CAM manages the daily operations of a community association, while ensuring professional services and outstanding customer satisfaction in line with the service level agreement and the company's guiding principles.Key responsibilities include but are not limited to collaborating closely with the DCAM and Board of Directors, support community operations, resolve issues, promote community harmony, enforce deed restrictions, and enhance the value of the community.Essential Duties and ResponsibilitiesResponsible for compliance with all the community’s policies/procedures as defined by the Board of DirectorsPlans, develops and approves operational policies, procedures, methods and regulations related to general operating proceduresDirects the work of all department managersPrimary driver in the development of the annual operating, cash, and capital budgets. Develop periodic checkpoints to assess compliance of the published budget.Responsible for the timely preparation of monthly financial reports for the Board of DirectorsCoordinates the development of long-range and annual business plans aligned with association by-laws and policiesOversee the impact and effect of association policies/programs/processes. Recommendations for changes as neededMonitors quality of association products and services to ensure maximum member and guest satisfactionSecures and protects all the association assetsEstablishes and maintains on-going dialogue with members to elicit input on Association direction and improvementsCoordinates with Board of Directors on the development and implementation of all strategic plansSECONDARY DUTIES/RESPONSIBILITIES:Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policiesEvaluates committee activities that report to the General ManagerEnsures compliance with purchasing policies and proceduresProvide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilitiesDevelops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating resultsSupports internal controlsOther duties as directedDisclaimerThis description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodation may be made to enable qualified individuals to perform the essential functions of this position.Job QualificationEDUCATION / WORK EXPERIENCE REQUIREMENTSCMCA or state-equivalent certifications desired.Must have a valid driver's license.Minimum 2-3 years in property management / community management experience, in addition to other professional work experiences that demonstrate leadership capabilities.Proven ability to effectively manage and lead a team.Experienced in managing complex developer portfolios and relationships.Strong understanding of community association business and financial statements.Excellent organizational, time management, and communication skills.High integrity, honesty, professionalism, and customer service orientation.Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers.Proficiency in MS Office applications (Word, Excel, and Outlook).Physical RequirementsMust be able to remain in a stationary position 50% of the time.The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer.Constantly positions self to maintain files in file cabinets.The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.The ability to observe details at close range (within a few feet of the observer).Frequently move boxes weighing up to 20 lbs across the office for various needs.Works in outdoor weather conditions while onsite at various communities.Occasionally ascends/descends a ladder or stairs.RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at [e-mail] and Benefits$60,000 to $70,000 / year, depending on education and experience.Up to a $5,000 performance bonusBenefits include:Medical InsuranceDental InsuranceVision InsuranceLife and Disability InsuranceHSA (Required High-Deductible Medical Plan to be eligible)FSAEducation Reimbursement401K matchingEmployee Assistance Program (EAP)11 paid HolidaysEEO & Values StatementRealManage is a values-based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.