Onsite Community Association Manager (AVA2026)

RealManage; Alexandria (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

A national HOA management firm based in Virginia seeks an experienced General Manager to oversee community operations, ensure compliance with policies, and develop operational strategies. The role includes budgeting, managing department heads, and fostering member satisfaction. Ideal candidates will have strong leadership skills and the ability to implement effective operational procedures. Join a company that values integrity, respect, and continuous improvement, contributing to excellence in community management.

Responsibilities

• Responsible for compliance with all community policies/procedures.
• Plans, develops and approves operational policies, procedures and regulations.
• Directs the work of all department managers.
• Primary driver in the development of annual budgets.
• Responsible for timely preparation of monthly financial reports.
• Coordinates the development of long-range and annual business plans.
• Monitors quality of association products and services.
• Secures and protects all association assets.

Job description

Company Overview

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long‑term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high‑rises, municipal utility districts, and master‑planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting‑edge cloud‑based technologies and mobile apps, supported by industry‑leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

Values

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities

• Responsible for compliance with all of the community’s policies/procedures as defined by the Board of Directors.
• Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures.
• Directs the work of all department managers.
• Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.
• Responsible for the timely preparation of monthly financial reports to the Board of Directors.
• Coordinates the development of long‑range and annual business plans aligned with association by‑laws and policies.
• Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed.
• Monitors quality of association products and services to ensure maximum member and guest satisfaction.
• Secures and protects all the association assets.
• Establishes and maintains on‑going dialogue with members to elicit input on Association direction and improvements.
• Coordinates with Board of Directors on the development and implementation of all strategic plans.

Secondary Duties/Responsibilities

• Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies.
• Evaluates committee activities that report to the General Manager.
• Ensures compliance with purchasing policies and procedures.
• Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities.
• Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results.
• Supports internal controls.
• Other duties as directed.