Onsite Community Association Manager (AVA11226)

RealManage; Alexandria (VA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

Job summary

RealManage is seeking an Onsite HOA Property Manager in the Alexandria area to oversee daily operations, budget, and customer service for multiple communities. The role requires at least two years of HOA onsite experience, strong communication, and the ability to drive strategic initiatives with the Board and staff.

This position offers $110,000 to $140,000 annually plus benefits. A CMCA or equivalent certification is preferred, and candidates should be prepared to manage budgets, performance,

Qualifications

• Minimum of two years as an Onsite HOA property manager.
• CMCA or state-equivalent certifications desired.
• Associates degree or higher.
• Customer service oriented; ability to listen and propose solutions.

Responsibilities

• Directs the work of all department managers.
• Develops annual operating, cash, and capital budgets.
• Prepares monthly financial reports to the Board.
• Ensures compliance with association policies and purchasing procedures.

Skills

Customer service

Listening skills

Proactive communication

Budget management

Operations management

Team coordination

Education

Associate degree or higher

CMCA or state-equivalent certification desired

Job description

Company SummaryRealManage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. RealManage is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive.At RealManage, The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow.Our commitment to an exceptional associate experience is reflected in RealManage being Great Place to Work Certified. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service.Join RealManage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because RealManage is there.Our Guiding ValuesRealManage is a values-based company with the following values as our guiding principles:Integrity: we always do the right thing.Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.Selflessness: more than teamwork; we are part of something special and much larger than any of us.Personal Relationships: we are a professional services company; people do business with people they like.Always Improving: never satisfied, always learning, and always growing. At RealManage, we are always getting better.ResponsibilitiesResponsible for compliance with all of the community’s policies/procedures as defined by the Board of DirectorsPlans, develops and approves operational policies, procedures, methods and regulations related to general operating proceduresDirects the work of all department managersPrimary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.Responsible for the timely preparation of monthly financial reports to the Board of DirectorsCoordinates the development of long-range and annual business plans aligned with association by-laws and policiesOversees the impact and effect of association policies/programs/processes. Recommends changes as neededMonitors quality of association products and services to ensure maximum member and guest satisfactionSecures and protects all the association assetsEstablishes and maintains on-going dialogue with members to elicit input on Association direction and improvementsCoordinates with Board of Directors on the development and implementation of all strategic plansSecondary ResponsibilitiesPlans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policiesEvaluates committee activities that report to the General ManagerEnsures compliance with purchasing policies and proceduresProvide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilitiesDevelops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating resultsSupports internal controlsOther duties as directedDisclaimerThis description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.Minimum of two-years as an Onsite (HOA) property manager - required;Position requires driving - a valid DL and reliable transportation is neededCMCA or state-equivalent certifications desiredAssociates degree or higherCustomer service focused; CAMs service their client on a daily basisListening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the clientProactive: CAMs must proactively communicate with their client, team members, and superiorsManagement: CAMs must manage the budget, operations, schedules of a community associationWinner: RealManage has a winning culture and is second to nonePhysical RequirementsAbility to sit for prolonged periods at a desk and work on a computer.Ability to occasionally stand, walk, bend, or reach as needed.Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.Visual acuity to read printed materials, spreadsheets, and computer screens.Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.Ability to work in a standard office environment with moderate noise levels.Ability to work a standard schedule, with occasional extended hours as required.Pay and Benefits$110,000 to $140,000, depending on education and experience.Benefits includeMedical InsuranceDental InsuranceVision InsuranceLife and Disability InsuranceHSA (Required High-Deductible Medical Plan to be eligible)FSAEducation Reimbursement401K matchingEmployee Assistance Program (EAP)11 paid HolidaysEEO & Values StatementRealManage is a values-based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.ADA StatementRealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at [e-mail].