Onsite Call Center Agent - Customer Experience Pro

Perdue Brandon Fielder Collins & Mott, LLP; Amarillo (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Paid Time Off

Job summary

Perdue Brandon Fielder Collins & Mott, LLP in Amarillo, Texas, is looking for a Full-Time Call Center Representative. This onsite role offers a vibrant office atmosphere focused on customer service excellence, with a starting pay of $15.00 per hour and competitive benefits like Medical, Dental, and Paid Time Off.

Your responsibilities include managing a high volume of inbound calls and ensuring customer satisfaction through excellent communication skills. Ideal candidates will have previous office experience, preferably in customer service.

Qualifications

• Previous office experience preferred.
• Experience in customer service is highly valued.
• Strong oral and written communication skills are crucial.
• Proficiency in Microsoft Office applications is necessary.

Responsibilities

• Make outbound calls and manage high volume inbound calls.
• Engage with diverse clientele, addressing inquiries and resolving issues.
• Contribute to a high-performance team focused on customer satisfaction.

Skills

Strong oral and written communication skills

Proficiency in Microsoft Office

Previous office experience

Experience in customer service

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Perdue Brandon Fielder Collins & Mott, LLP in Amarillo, Texas, is looking for a Full-Time Call Center Representative. This onsite role offers a vibrant office atmosphere focused on customer service excellence, with a starting pay of $15.00 per hour and competitive benefits like Medical, Dental, and Paid Time Off.

Your responsibilities include managing a high volume of inbound calls and ensuring customer satisfaction through excellent communication skills. Ideal candidates will have previous office experience, preferably in customer service.