Call Center Representative

Perdue Brandon Fielder Collins & Mott, LLP; Amarillo (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Paid Time Off

Job summary

Perdue Brandon Fielder Collins & Mott, LLP in Amarillo, Texas, is looking for a Full-Time Call Center Representative. This onsite role offers a vibrant office atmosphere focused on customer service excellence, with a starting pay of $15.00 per hour and competitive benefits like Medical, Dental, and Paid Time Off.

Your responsibilities include managing a high volume of inbound calls and ensuring customer satisfaction through excellent communication skills. Ideal candidates will have previous office experience, preferably in customer service.

Qualifications

• Previous office experience preferred.
• Experience in customer service is highly valued.
• Strong oral and written communication skills are crucial.
• Proficiency in Microsoft Office applications is necessary.

Responsibilities

• Make outbound calls and manage high volume inbound calls.
• Engage with diverse clientele, addressing inquiries and resolving issues.
• Contribute to a high-performance team focused on customer satisfaction.

Skills

Strong oral and written communication skills

Proficiency in Microsoft Office

Previous office experience

Experience in customer service

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Join our dynamic team as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas. This onsite position offers a vibrant office environment where your contributions significantly impact customer service excellence. You will thrive in a fast‑paced, energetic atmosphere designed to foster high performance and collaboration among colleagues. With a starting pay of $15.00 per hour, this role offers competitive compensation and a chance to sharpen your skills in customer interactions and problem‑solving.

You will play a vital role in creating positive experiences for our clients while reflecting our core values of integrity and tenacity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off.

About Perdue, Brandon, Fielder, Collins and Mott L.L.P.

Perdue Brandon strives to create an environment for our team and clients to thrive. That includes knowing our Mission, having a Vision and building on the Core Values that serve as our foundation. Our Mission: Anchored in trust, our law firm pursues excellence with a relentless dedication to reliability, respect and results, creating partnerships that fuel success. Our Vision: To ensure every community has the resources to prosper.

What You Would Do as a Call Center Representative

As a Full‑Time Call Center Representative, you will play a pivotal role in our customer service operations by making outbound calls and efficiently managing a high volume of inbound calls. Your expertise will help ensure that every interaction reflects our commitment to excellence and integrity. In this fast‑paced office environment, you will engage with a diverse clientele, addressing inquiries and resolving issues with professionalism and tenacity. Whether initiating outreach or responding to incoming requests, you will contribute to a high‑performance team that values customer satisfaction and encourages energetic collaboration among all representatives.

This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head‑on.

Requirements for This Call Center Representative Job

To excel in this position, candidates should possess a combination of essential skills and relevant experience. Previous office experience is preferred, and a background in customer service is highly valued. Strong oral and written communication skills are crucial. Proficiency in Microsoft Office applications—specifically Word, Outlook, and Excel—is necessary for efficiently managing correspondence and data. A proactive approach, attention to detail, and the ability to adapt in a fast‑paced atmosphere will contribute significantly to your success in delivering outstanding customer service and upholding our firm’s principles.

Knowledge And Skills Required for the Position

• Previous office experience preferred
• Experience in customer service preferred
• Strong oral and written communication skills
• Proficiency in Microsoft Office, specifically Word, Outlook, and Excel

Join our team today! If this sounds like the right job for you, don’t wait—apply today to join our team. We look forward to hearing from you.