Onsite American Sign Language Interpreter

Telelanguage; Hartford (CT); On-site; USD 34,440 - 55,104; Full time

Job summary

Propio Language Services is seeking an Onsite American Sign Language Interpreter for the Hartford, CT area. The role involves in-person interpretation as well as remote options by phone or video, following client protocols and Propio policies.

The position requires ASL proficiency certifications (RID/BEI/EIPA), a state license if required, at least 1 year of interpreting experience, and a high school diploma or GED. Candidates must reside in the USA and be at least 18 years old.

Qualifications

• Verification of ASL (American Sign Language) proficiency (Certification) National ASL (American Sign Language) Certification (RID) and/or EIPA 3.7+ and/or BEI.
• State License or Registration (If the state you reside in requires it).
• 1 year of relevant Interpreting Experience
• High school diploma or GED equivalent
• Intermediate level computer skills
• Must live in the USA
• Submission of updated Resume.
• Must be at least 18 years of age.
• Access to reliable transportation
• Documentation of updated vaccinations as required by location and policies
• Drug test and Background Check & Security Screen completed
• Commitment to confidentiality and HIPAA compliance.

Responsibilities

• Provides consecutive in person and virtually both by phone and video remote first-person interpretation.
• Follows interpreter protocols and procedures as required by Propio L.S. clients.
• Follows all Propio L.S. policies and procedures related to information confidentiality and interpreter ethics.
• Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA and/or regulatory requirements or policies and standards.
• Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
• Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.

Skills

ASL proficiency

Interpreting experience

Customer service

Communication skills

Attention to detail

Education

High school diploma or GED

RID/BEI/EIPA certification

Job description

At Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions.

Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and on-site services in more than 350 languages, for over 15,000 clients with a diverse and highly experienced staff, and over 18,000 contract interpreters.

Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry.

We currently have a need for Onsite American Sign Language Interpreters in Hartford, CT area who have a sincere desire to use their language skills to help people and are passionate about what they do.

Contract Responsibilities

• Provides consecutive in person and virtually both by phone and video remote first-person interpretation.
• Follows interpreter protocols and procedures as required by Propio L.S. clients.
• Follows all Propio L.S. policies and procedures related to information confidentiality and interpreter ethics.
• Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA and/or regulatory requirements or policies and standards.
• Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
• Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.

Required Qualifications

• Verification of ASL (American Sign Language) proficiency (Certification) National ASL (American Sign Language) Certification (RID) and/or EIPA 3.7+ and/or BEI.
• State License or Registration (If the state you reside in requires it).
• 1 years of relevant Interpreting Experience
• High school diploma or GED equivalent
• Intermediate level computer skills
• Must live in the USA
• Submission of updated Resume.
• Must be at least 18 years of age.
• Access to reliable transportation
• Ability to provide documentation of updated vaccinations to include but not limited to (dependent of location, federal and local regulations and business policies for healthcare and others): TB, MMR, Varicella, Hep B (or declination), TDAP and Seasonal Influenza (Flu) and Covid
• Successful completion of a drug test and Background Check & Security Screen.
• A signed commitment to confidentiality, adherence to ethics, and HIPAA compliance.

Preferred Qualifications

• 2+ years of interpreting experience.

Soft Skills

• Excellent resourcefulness, ownership, and attention to detail
• Excellent written, verbal and sign language communication
• Outstanding customer service and professional behavior
• Ability to manage confidential and sensitive information
• Ability to work both independently.
• Fluency in relevant language(s).
• Excellent English verbal and written skills
• Strong interpersonal skills, flexibility, and customer service orientation.
• Demonstrates excellent listening skills
• Ability to interact and communicate with people over the video and often in stressful or difficult situations
• Demonstrates ability to follow directions and contributes to problem-solving

Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.