Onsite Admin Support — Debt Collection

Coast-Professional,-Inc.; Village of Perry (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Coast Professional, Inc. in Perry, NY is seeking an Administrative Support professional for an in-office role, Monday through Friday, 8am–5pm.

This position involves completing clerical tasks and preparing wage garnishment documents under supervision. Requirements include a high school diploma or GED, collection experience preferred, strong organizational and customer service skills, and the ability to pass an FDCPA test and security clearances.

Qualifications

• High school diploma or GED required.
• Collection experience preferred.
• Working knowledge of modern office procedures, methods, and computer equipment.
• Principles and practices of customer service.
• Establish a good working relationship with team members and internal contacts to maintain and continuously strive to improve the level of overall service being provided.
• Good organizational skills and attention to detail.
• Ability to comply with rules, regulations, laws and methods related to debt collection.
• Work independently in the absence of immediate supervision.
• Ability to handle and resolve recurring problems.
• Successfully complete and pass the FDCPA test.
• Successfully be approved to work on the contract, according to the client’s requirements, state licensing and background check procedure.

Responsibilities

• Prepare and submit wage garnishment documents and gather legal documentation.
• Confirm payment arrangements.
• Notify debtors of payments returned due to insufficient funds.
• Prepare consolidation or legal referral documents.
• Review accounts and schedule contact dates for follow-up calls.
• Prepare or update monthly and weekly reports for submission to management.
• Additional duties as assigned based on business need.
• Follow up with places of employment for garnishment payments.

Skills

Customer service

Organizational skills

Attention to detail

Debt collection

Independent work

FDCPA knowledge

Team collaboration

Education

High school diploma or GED

Tools

Office equipment

Phone systems

Fax machines

Job description

Coast Professional, Inc. in Perry, NY is seeking an Administrative Support professional for an in-office role, Monday through Friday, 8am–5pm.

This position involves completing clerical tasks and preparing wage garnishment documents under supervision. Requirements include a high school diploma or GED, collection experience preferred, strong organizational and customer service skills, and the ability to pass an FDCPA test and security clearances.