Onsite Account Representative

Fastenal; West Palm Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid vacation and holidays

Job summary

Fastenal is hiring a full-time Onsite Account Representative in West Palm Beach, FL. You will manage the customer relationship with upper management to ensure business success and alignment with service agreements.

Responsibilities include building relationships, receiving and delivering products, purchasing and inventory management, and developing a sales plan to meet targets. Onsite role may offer a flexible schedule after onboarding and performance milestones.

Qualifications

• Age 18+ and valid driver’s license; ability to drive a company vehicle.
• BA/BS in Business/Marketing or equivalent industry experience.
• Proficient with Microsoft Office; strong communication and math skills.

Responsibilities

• Build relationships with multiple customer contacts and upper management.
• Receive, inspect, stage, scan, and deliver product to customers.
• Purchase, quote, source, and manage inventory.
• Develop and execute a sales plan to reach and exceed goals.
• Communicate business statistics and progress toward goals.
• Develop continuous improvement programs and cost savings initiatives.
• Create a unique environment of program offerings.
• Handle day-to-day needs of the customer.

Skills

Excellent communication

Customer service oriented

Strong math aptitude

Organizational skills

Self-motivated

Education

Business/Marketing degree or equivalent

Tools

Microsoft Office

Timeline software

Job description

Job ID 641603

Title Onsite Account Representative

Type Full-time

Location West Palm Beach, FL33411

Departments Supply Chain

Date Published November 9, 2026

End Date 11-18-2026

Job Description

Onsite Account Representative

8060 Belvedere Rd, West Palm Beach, FL 33411
FL073 Single Customer Store
Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm

OVERVIEW

Working as Full-time Onsite Account Representative, you will be responsible for all aspects of the customer relationship and will work with the customer's upper management to ensure business success and compliance with any national or local service agreements. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

RESPONSIBILITIES

• Working directly with multiple customer contacts and building relationships with upper management
• Receiving product; inspecting it for quality control, staging, scanning, and packing; and making deliveries
• Purchasing product, quoting, sourcing, and managing inventory
• Developing and executing a sales plan to reach and exceed business goals
• Communicating business statistics & progress toward goals
• Developing continuous improvement programs
• Demonstrating and maintaining cost savings programs
• Creating a unique environment of program offerings
• Handling day-to-day needs of the customer

REQUIRED POSITION QUALIFICATIONS

• 18 years of age or older, due to the nature of work
• Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
• Possess a degree in Business/Marketing OR equivalent industry experience and knowledge of the local market
• Proficient using Microsoft Office Suite
• Excellent written and oral communication skills
• Demonstrate strong math aptitude, attention to detail and sense of urgency
• Demonstrate strong organization, planning and prioritizing abilities
• Exhibit strong problem solving, deductive reasoning and decision making skills
• Highly motivated, self directed and customer service oriented
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Learn and perform multiple tasks in a fast paced environment
• Work independently as well as in a team environment
• Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

PREFERRED POSITION QUALIFICATIONS

• Experience and success in Strategic/Key account or National Account sales
• Prior vending and implementation experience
• Knowledge and experience using Timeline software
• Prior process mapping and DMAIC experience
• Experience speaking and presenting to groups of people

ABOUT US

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

FULL-TIME BENEFITS

Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.