Online Travel Operational Specialist

Mytravelconnection; Boston (MA); Remote; USD 35,000 - 55,000; Full time

Job summary

An innovative travel company is seeking passionate individuals to become Online Travel Operational Specialists. This role invites you to turn dreams into reality by crafting unforgettable travel experiences from anywhere with WiFi. You'll connect with clients, plan their ideal vacations, and manage bookings seamlessly. As part of a dynamic team, you'll also have the opportunity to learn about exciting destinations and share travel insights on social media. If you have a love for exploration and excellent customer service skills, this is the perfect chance to embark on a rewarding journey in the travel industry.

Qualifications

• Strong customer service skills to assist clients in planning their travel.
• Ability to research and compile travel options effectively.

Responsibilities

• Engage with clients to understand their travel preferences and needs.
• Research and create travel quotes that excite clients.

Skills

Customer Service

Communication Skills

Research Skills

Social Media Management

Education

High School Diploma

Bachelor's Degree in Hospitality or related field

Tools

Social Media Platforms

Booking Software

Job description

Join to apply for the Online Travel Operational Specialist role at My Travel Connection

Location: Anywhere with WiFi and a decent coffee setup
Job Type: Full-time or Part-time (Your call, globe-trotter)

Ever dreamed of crafting dream vacations from the comfort of your couch? Prefer passport stamps to spreadsheets? You're in the right place. We're on the lookout for curious, organized, and wanderlust-fueled humans to join our team as International Travel Specialists—a.k.a. dream-weavers of unforgettable getaways.

What You’ll Be Doing (Besides Daydreaming of Bali):

• Talk Travel With Humans: Chat with clients to uncover their bucket-list destinations, vibe preferences, and budget realities. You’re basically their travel therapist.
• Plan Like a Pro: Research accommodations, flights, tours, and experiences like a travel ninja. Then pull it all together into quotes so irresistible they’ll be packing before they hang up.
• Click & Confirm: Handle bookings and payments like a boss—minus the paper cuts.
• Schedule Sorcery: Keep tabs on any itinerary updates and smooth out travel wrinkles like a true scheduling wizard.
• Spread the Word: Use your favorite social platforms (Facebook, Insta, TikTok, LinkedIn) to share the travel love and help folks discover our magic. Don’t worry if you’ve never done this—we’ll teach you.
• Never Stop Learning: Stay in the loop on new destinations, hot deals, and supplier scoop. (Knowledge = power, and vacation power is the best kind.)

Seniority Level

Entry level

Employment Type

Contract

Job Function

Customer Service

Industries

Hospitality