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A leading remote travel services company is looking for an Online Travel Guide to assist customers with trip planning and travel questions. You will help clients book reservations and ensure their journey is smooth, all online. The ideal candidate has strong communication and customer service skills, and is detail-oriented. This position offers flexible schedules and the ability to work from home.
We are seeking a remote Online Travel Guide to assist customers virtually with trip planning and travel questions. You’ll help clients explore options, book reservations, and ensure their journey is as smooth as possible—all online.
Responsibilities:
Assist customers with booking flights, hotels, and transportation.
Provide clear and friendly support through phone, email, or chat.
Answer basic travel questions and guide customers to the right options.
Update reservations and confirm details for accuracy.
Support the team with day-to-day travel service tasks.
Qualifications:
Strong communication and customer service skills.
Comfortable using computers and online booking systems.
Ability to stay organized and pay attention to detail.
Friendly, helpful, and patient with customers.
Previous experience in customer service or hospitality is a plus, but not required.
Job Type: Remote — Full-time or Part-time
Benefits:
Flexible schedule opportunities
Work from home
Training and growth potential
Supportive team environment