Online Travel Guide

Remotetravelcareers; Bellevue (WA); Remote; USD 35,000 - 50,000; Full time

Job summary

A remote travel service provider is seeking an Online Travel Guide to assist customers with trip planning and bookings. This role involves providing support via phone, email, and chat, ensuring accuracy in reservations, and contributing to a supportive team environment. Ideal candidates possess strong communication skills and a background in customer service is a plus. Flexible scheduling options are available.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication skills

Customer service

Computer and online booking systems

Job description

We are seeking a remote Online Travel Guide to assist customers virtually with trip planning and travel questions. You’ll help clients explore options, book reservations, and ensure their journey is as smooth as possible—all online.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment