Online Survey Specialist

HealthBay; Chicago (IL); Remote; USD 100,000 - 125,000; Full time

Job summary

A healthcare analytics company is seeking an Online Survey Specialist in Chicago, IL to design, distribute, and manage online surveys. This role involves analyzing results to support data-driven decisions. The ideal candidate will have a strong analytical background, proficiency in survey tools, and excellent communication skills. Competitive hourly pay of $25-$35, along with comprehensive benefits and a fully remote work environment are offered.

Benefits

Comprehensive health, dental, and vision insurance

401(k) retirement plan with company match

Paid time off (PTO)

Flexible work schedule

Performance-based bonus opportunities

Qualifications

• Minimum of 2 years of experience in survey research or data analysis.
• Strong analytical and critical thinking skills.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Design and develop online surveys using industry-standard platforms.
• Analyze survey results using statistical and data visualization tools.
• Prepare reports summarizing key findings and actionable insights.

Skills

Analytical skills

Communication skills

Proficiency with online survey tools

Data analysis skills

Education

Associates or Bachelor's degree in relevant field

Tools

SurveyMonkey

Qualtrics

Google Forms

SPSS

SAS

Microsoft Office Suite

Job description

Overview

We are seeking a motivated and detail-oriented Online Survey Specialist to join our research and analytics team. The Online Survey Specialist will be responsible for designing, distributing, and managing online surveys, as well as analyzing and reporting on survey results to support data-driven decision-making across the organization. The ideal candidate is analytical, tech-savvy, and possesses exceptional communication skills.

Responsibilities

• Design and develop online surveys using industry-standard platforms (e.g., Survey Monkey, Qualtrics, Google Forms).
• Collaborate with internal stakeholders to define survey objectives, target audiences, and question formats.
• Program, test, and launch surveys to ensure accuracy and functionality.
• Manage survey distribution through various channels (email, web, social media) to achieve desired response rates.
• Monitor survey progress and troubleshoot any technical or participant issues.
• Analyze survey results using statistical and data visualization tools.
• Prepare comprehensive reports and presentations summarizing key findings and actionable insights.
• Ensure all survey activities comply with privacy regulations and internal data security policies.
• Maintain accurate records and databases of survey responses.
• Stay updated with best practices and trends in online survey methodologies.

Qualifications

• Associates or Bachelors degree in Marketing, Statistics, Social Sciences, Business, or a related field preferred.
• Minimum of 2 years of experience in survey research, data analysis, or a related field.
• Proficiency with online survey tools (e.g., SurveyMonkey, Qualtrics, Google Forms) and Microsoft Office Suite (Excel, PowerPoint).
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Familiarity with data privacy and ethical research standards.
• Experience with data analysis software (e.g., SPSS, SAS) is a plus.

Compensation & Benefits

• Competitive hourly pay rate: $25 -$35 per hour, commensurate with experience and qualifications.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off (PTO), including vacation, sick leave, and holidays.
• Professional development and training opportunities.
• Employee wellness programs and resources.
• Flexible work schedule and fully remote work environment.
• Performance-based bonus opportunities.