Online Shopper (Part-Time)

Festival Foods; Green Bay (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Associate discount 15%

Weekly pay

Flexible schedule

Vision and dental insurance

Job summary

Festival Foods in Green Bay, WI is seeking a part-time Online Personal Shopper for our Click N Go service. You will select quality groceries, stage orders, and communicate substitutions while ensuring a friendly guest experience.

The role requires independence, strong attention to detail, and the ability to assist customers both in-store and online. A liquor license is preferred or willingness to obtain one, with varied hours including weekends.

Qualifications

• Strong attention to detail and ability to work independently.
• Friendly and helpful attitude—guest service is at the heart of what we do!
• Computer skills and ability to navigate online ordering platforms.
• Ability to adapt to changing tasks throughout your shift.
• Valid liquor license (or willingness to obtain one).

Responsibilities

• Carefully select products for Online Grocery guests, following notes and preferences.
• Organize and stage orders efficiently, keeping quality and freshness in mind.
• Offer substitutions when needed and communicate updates to guests.
• Greet guests with a smile, retrieve and load orders, provide top-tier service.
• Maintain a clean and organized Online Grocery area.
• Assist guests with inquiries, in-store and online.
• Support team by taking on additional duties after fulfilling orders.
• Maintain regular attendance and provide adequate notice for absences.

Skills

Attention to detail

Customer service orientation

Computer literacy

Adaptability

Liquor license

Job description

Location : Name

Green Bay North - University

Position Type

Part-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Join Our Festival Foods Team as an Online Personal Shopper!-Days & Weekends

Looking for a flexible and engaging role in retail? As an Online Personal Shopper, you’ll play a key part in ensuring our guests receive the freshest, highest-quality groceries—picked with care and ready for pickup. If you enjoy working independently, and making someone’s day a little easier, this is the role for you!

External Job Description

What You’ll Do:

As an Online Shopper at Festival Foods for our Click N Go experience, you'll:

• Carefully select products for our Online Grocery guests, following notes and preferences to ensure satisfaction.
• Organize and stage orders efficiently, keeping quality and freshness top of mind.
• Offer thoughtful substitutions when needed and communicate updates to guests.
• Greet guests with a smile, retrieve and load their orders, and provide top-tier service.
• Maintain a clean and organized Online Grocery area.
• Assist guests with inquiries, both in-store and online.
• Support your team by jumping in to additional roles as needed after fulfilling orders.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Other duties as assigned.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To excel in the Online Shopper role at Festival Foods, you should have:

• Strong attention to detail and ability to work independently.
• A friendly and helpful attitude—guest service is at the heart of what we do!
• Computer skills and ability to navigate online ordering platforms.
• The ability to adapt to changing tasks throughout your shift.
• A valid liquor license (or willingness to obtain one).

Physical Demands and Work Environment

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Must work in hot and cold environments
• Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day
• Ability to bend, kneel and stand for extended periods of time
• Requires physical exertion to manually move, lift, carry, push, and pull heavy objects and materials

Work Schedule

The Online Shopper is a part-time position (less than 28 hours per week) The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

This part-time Online Personal Shopper role offers a dynamic work environment where no two days are the same. Whether you're picking the perfect products, assisting guests, or ensuring smooth online order fulfillment, you’ll be an essential part of our retail team.

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Location : Address

2430 University Ave

Location : City

Green Bay

Location : State/Province

WI

Location : Postal Code

54302