Online Retail Coordinator

Culver Academies; Culver (IN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health benefits

On-site Health Clinic

403b retirement plan

Paid holidays and vacation

Free meal in dining hall

Store discount

Tuition remission

Job summary

Culver Academies in Culver, Indiana, seeks an Online Retail Coordinator to manage the Culver Eagle Outfitters Store’s Shopify operations, inventory and storefront processes.

You will handle product setup, order fulfillment, and customer inquiries while coordinating inventory across campus locations and the online channel. A bachelor's degree and Shopify experience are preferred; strong Excel/Word skills are required.

Qualifications

• Bachelor's degree or equivalent experience required.
• Experience with Shopify preferred.
• Strong administrative, bookkeeping, and numerical skills required.
• Excellent organization and problem-solving abilities; proficient with Excel and Word.
• Ability to lift up to 50 pounds.

Responsibilities

• Manage and maintain the online store (Shopify) including product setup and imagery.
• Oversee order fulfillment, shipping, and returns accurately and promptly.
• Maintain inventory across all store locations and integrate with POS and e-commerce.
• Support daily store operations and customer service for students, faculty, staff.
• Ensure safety, loss prevention, and inventory control compliance.
• Perform cash register duties and assist with events and other campuses.

Skills

Inventory management

Customer service

Administrative skills

Problem solving

Cash handling

Education

Bachelor's degree or equivalent

Tools

Shopify

Excel

Word

POS software

Job description

Welcome to the home of LEADERS

Mission: Culver educates its students for leadership and responsible citizenship in society by developing and nurturing the whole individual, mind, spirit, and body, through integrated programs that emphasize the cultivation of character.

Culver Academies is a private boarding school. We enroll students from across the United States and around the world. We are seeking diverse talent to support our mission and enrich our learning environment. At Culver, we are always looking to strengthen our organizational leadership by adding outstanding talent to our staff whose passion is to serve our students.

Our location in Culver, Indiana is on the shore of Lake Maxinkuckee, Culver Academies encompasses 1,800 acres of green hills and woodlands, and a historic collegiate-like campus with beautiful Gothic buildings and architecture.

ON-SITE POSITION. Not a remote job.

The Online Retail Coordinator is responsible for managing e-commerce operations for the Culver Eagle Outfitters Store and inventory systems and merchandise flow. This role ensures inventory accuracy across all retail locations and online channels, supports efficient product movement, and assists with daily store operations.

Responsibilities

E-Commerce Operations

• Manage and maintain the online store (Shopify), including product setup, inventory updates, product descriptions, and imagery
• Oversee order fulfillment, shipping, and returns to ensure accuracy and timeliness
• Provide customer support for online inquiries, including product, shipping, and return questions

Inventory Compliance

• Oversee and maintain accurate inventory across all retail store locations, including the Culver Eagle Outfitters Store, Culver Museum & Gift Shop, the seasonal Woodcraft Store during Summer Camp, and the fully integrated e commerce platform.
• Manage daily merchandise receiving and ensure accurate entry into the inventory management system supporting point-of-sale (POS), e-commerce platform and accounting systems
• Maintain inventory accuracy through monthly cycle counts and annual physical inventories
• Ensure proper product flow from receiving through stocking and fulfillment

Operations & Store Support

• Provide customer service to students, faculty, staff, and other stakeholders
• Support opening and closing responsibilities
• Maintain store appearance and cleanliness standards
• Assist with operations across multiple retail locations and special events

Compliance & Process Support

• Ensure compliance with safety, loss-prevention, and inventory control practices
• Assist with implementing and developing policies and procedures
• Prepare merchandise, personal care/school supplies, and food/drinks for cycle counts and physical inventories

Other Duties

• Perform cash register duties as required.
• May be asked to work other campus store locations and events.
• Occasional evenings and weekends required based on operational needs

REQUIREMENTS: A bachelor's degree in a related field or equivalent experience is preferred. Experience using Shopify is desired. Administrative and bookkeeping skills with a strong aptitude for numbers, inventory accounting/management and safe cash-handling procedures is required. Must have excellent administrative, organizational, and problem-solving skills, and highly developed computer skills with high competency with Excel, Word and related software. A demonstrated ability to build relationships using vital customer service and communication skills are essential to success in this position. This position requires the ability to lift 50 pounds frequently.

TOTAL REWARDS

• Culver offers much to complement your pay.
• Our health benefits include medical (Health Savings Account available), dental, and vision insurance options offered at extremely affordable rates and one of our most valued offerings is our FREE on-site Health Clinic including various FREE generic medications.
• Financial planning benefits include Life Insurance and a 403b retirement account with a very generous company match.
• At Culver we seek to support your whole self – mind, spirit, and body, which is why you have one hour of paid fitness time per week, 10 paid holidays and paid vacation time is offered after a 60-day orientation period.
• Culver also offers one FREE meal in the dining hall during the workday and a discount at the Campus Store and Uniform Shop.
• A strong Tuition Remission Program and scholarship opportunities are available for your eligible children attending both schools and camps.

Culver Academies is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, genetics, pregnancy, protected veteran status, or any other characteristic protected by federal, state, or local laws.