Online Learning Support Specialist

Arizona State University; Tempe (AZ); On-site; USD 18,000 - 26,000; Full time

Job summary

Arizona State University’s Hugh Downs School of Human Communication seeks an Academic Program Specialist 2 to support online learning. The role assists faculty with content delivery, manages course activities, and uses Canvas/Blackboard to facilitate engagement.

The position emphasizes maintaining grading records, providing constructive feedback, and meeting deadlines in a fast-paced online environment. Bachelor’s degree with 3+ years’ related experience is required.

Qualifications

• Bachelor's degree and 3+ years of related experience or equivalent combination.
• Evidence of strong communication skills and student support.
• Experience with university LMS platforms such as Canvas/Blackboard.

Responsibilities

• Assist with delivery of online course content under faculty guidance.
• Support online course activities, discussions, and materials.
• Utilize LMS and web-based tools to facilitate delivery and engagement.
• Provide timely, professional communication to students.
• Grade and provide feedback using rubrics and instructor expectations.
• Maintain accurate grading records and deadlines.

Skills

Communication skills

Organizational skills

Ability to meet deadlines

Education

Bachelor's degree

Master's degree (preferred)

Tools

Canvas

Blackboard

Job description

Arizona State University’s Hugh Downs School of Human Communication seeks an Academic Program Specialist 2 to support online learning. The role assists faculty with content delivery, manages course activities, and uses Canvas/Blackboard to facilitate engagement.

The position emphasizes maintaining grading records, providing constructive feedback, and meeting deadlines in a fast-paced online environment. Bachelor’s degree with 3+ years’ related experience is required.