Online Hotel Reservationist – Fully Remote

Medium; New York (NY); Remote; USD 40,000 - 65,000; Full time

Job summary

A travel service company is seeking an Online Hotel Reservationist to join their fully remote team. This role involves assisting clients with hotel bookings, managing reservations, and providing exceptional service. Ideal candidates will have hospitality experience and excellent communication skills, with the ability to work independently. The position offers flexible scheduling and various travel perks.

Benefits

Fully remote work with flexible scheduling

Training and development opportunities

Supportive team environment

Access to professional booking tools

Incentive opportunities and travel perks

Qualifications

• Previous experience in hotel booking, hospitality, or customer service preferred.
• Excellent communication skills and a client-focused attitude.
• Strong attention to detail and ability to manage multiple bookings at once.
• Proficient in using online systems, booking platforms, and digital communication tools.
• Must be 18 years or older with access to a computer and reliable internet.

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations.
• Research and recommend lodging options based on destination and budget.
• Process reservations, updates, and modifications accurately.
• Maintain organized records of bookings and client requests.
• Communicate professionally with clients and suppliers.
• Stay informed on hotel promotions and destination trends.
• Collaborate with team members to ensure client satisfaction.

Skills

Hospitality experience

Excellent communication skills

Attention to detail

Proficiency with online booking platforms

Job description

Overview

Job Title: Online Hotel Reservationist – Fully Remote

About Destination Knot: Destination Knot creates seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it’s a luxury escape, romantic getaway, or family vacation, we’re committed to exceptional service and personalized planning from start to finish.

Position Overview: We are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you.

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations through online platforms
• Research and recommend lodging options based on destination, budget, and preferences
• Process reservations, updates, and modifications accurately and efficiently
• Maintain organized records of bookings, client requests, and confirmations
• Communicate professionally with clients and supplier partners via email, phone, and chat
• Stay informed on hotel promotions, cancellation policies, and destination trends
• Collaborate with team members to ensure client satisfaction throughout the booking process

Qualifications

• Previous experience in hotel booking, hospitality, or customer service preferred
• Excellent communication skills and a client-focused attitude
• Strong attention to detail and ability to manage multiple bookings at once
• Proficient in using online systems, booking platforms, and digital communication tools
• Ability to work independently in a remote environment
• Must be 18 years or older with access to a computer and reliable internet
• Interest in travel and helping others plan comfortable, memorable stays

What We Offer

• Fully remote work with flexible scheduling
• Training and development opportunities in the travel and hospitality industry
• Supportive team environment with growth potential
• Access to professional booking tools and supplier resources
• Incentive opportunities and travel perks

Work Environment

This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination.

Compensation: $40,000 - $65,000 a year