Online Hotel Reservationist – Fully Remote

Destination Knot | Travel & Career Opportunities; Kentucky; Remote; USD 30,000 - 50,000; Full time

Job summary

A leading travel services company is seeking a detail-oriented Online Hotel Reservationist for a fully remote position. The ideal candidate will assist clients in booking hotels and resorts, ensuring a smooth reservation process. Previous experience in hospitality or customer service is preferred. The role offers flexible scheduling and opportunities for professional growth.

Benefits

Flexible scheduling

Training and development opportunities

Access to professional booking tools

Incentive opportunities

Qualifications

• Previous experience in hotel booking, hospitality, or customer service preferred.
• Strong attention to detail and ability to manage multiple bookings at once.
• Ability to work independently in a remote environment.

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations.
• Research and recommend lodging options based on destination and budget.
• Maintain organized records of bookings and client requests.

Skills

Communication skills

Detail-oriented

Client-focused

Ability to manage multiple bookings

Tools

Online booking platforms

Digital communication tools

Job description

Overview

Job Title: Online Hotel Reservationist – Fully Remote

About Destination Knot: At Destination Knot, we create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it’s a luxury escape, romantic getaway, or family vacation, we’re committed to exceptional service and personalized planning from start to finish.

Position Overview

We are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you.

Key Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations through online platforms
• Research and recommend lodging options based on destination, budget, and preferences
• Process reservations, updates, and modifications accurately and efficiently
• Maintain organized records of bookings, client requests, and confirmations
• Communicate professionally with clients and supplier partners via email, phone, and chat
• Stay informed on hotel promotions, cancellation policies, and destination trends
• Collaborate with team members to ensure client satisfaction throughout the booking process

Qualifications

• Previous experience in hotel booking, hospitality, or customer service preferred
• Excellent communication skills and a client-focused attitude
• Strong attention to detail and ability to manage multiple bookings at once
• Proficient in using online systems, booking platforms, and digital communication tools
• Ability to work independently in a remote environment
• Must be 18 years or older with access to a computer and reliable internet
• Interest in travel and helping others plan comfortable, memorable stays

What We Offer

• Fully remote work with flexible scheduling
• Training and development opportunities in the travel and hospitality industry
• Supportive team environment with growth potential
• Access to professional booking tools and supplier resources
• Incentive opportunities and travel perks

Work Environment

This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination.