Online Hotel Coordinator | Entry Level

Medium; Texas City (TX); Remote; USD 30,000 - 65,000; Full time

Job summary

A travel planning company is seeking an Online Hotel Coordinator to help clients find suitable hotel accommodations and provide customer support. This entry-level, remote position offers flexible hours and training for those passionate about travel. The ideal candidate should have strong communication skills and be detail-oriented, with no prior experience required.

Benefits

Remote, flexible work environment

Travel perks and performance-based incentives

Continuous training and professional development opportunities

Qualifications

• No prior travel industry experience required; training provided.
• Comfortable working remotely and managing tasks independently.
• Must be 18 years or older with reliable internet access.

Responsibilities

• Assist clients in researching and booking hotel accommodations.
• Respond to inquiries via email, phone, or chat.
• Maintain accurate client records and documentation.

Skills

Communication skills

Customer service skills

Detail-oriented

Organizational skills

Tech-savvy

Job description

Overview

Destination Knot is a travel planning company dedicated to creating unforgettable experiences for every type of traveler. From romantic getaways and family vacations to group trips and business stays, we provide personalized hotel and resort booking services with care and attention to detail.

Position Overview

We’re looking for a motivated and detail-oriented Online Hotel Coordinator to join our remote team. This is an entry-level role ideal for someone eager to begin a career in the travel industry. You’ll help match clients with the perfect hotel accommodations, manage bookings, and provide outstanding customer support throughout the planning process.

Responsibilities

• Assist clients in researching and booking hotel and resort accommodations
• Respond to inquiries via email, phone, or chat in a timely, professional manner
• Review client preferences to recommend suitable lodging options based on budget, location, and travel dates
• Manage reservation details and updates using booking tools and systems
• Maintain accurate client records and documentation
• Support post-booking needs such as changes, special requests, or follow-up questions
• Stay informed on current travel trends, hotel promotions, and destination offerings

Qualifications

• No prior travel industry experience required—training provided
• Strong communication and customer service skills
• Organized, dependable, and detail-oriented
• Comfortable working remotely and managing tasks independently
• Tech-savvy with basic knowledge of online platforms (booking systems a plus)
• Must be 18 years or older with reliable internet access and a computer
• Passion for travel and helping others plan great experiences

What We Offer

• Remote, flexible work environment
• Entry-level onboarding and continuous training
• Supportive team and professional development opportunities
• Access to industry tools and hotel booking platforms
• Travel perks and performance-based incentives

Work Environment

This is a remote position with flexible hours. It’s perfect for individuals who are self-motivated, enthusiastic, and ready to start a fulfilling path in the travel and hospitality industry.

Salary: $30,000 - $65,000 a year