Online Grocery Shopper - Deliver Fresh, Fast & Friendly

Hy-Vee, Inc.; Norfolk (NE); On-site; USD 17,000 - 23,000; Part time

Job summary

Hy-Vee, Inc. is seeking an Aisles Online Shopper to accurately select groceries for online orders, from fresh produce to pantry staples, ensuring every order is fulfilled with care and precision.

You'll greet customers warmly, choose high-quality items, control temperatures during fulfillment, bag, and arrange pickup while staying active and organized in a fast-paced store. This is an hourly, in-store role supporting the online shopping department.

Qualifications

• High school diploma or equivalent preferred.
• Ability to greet customers warmly and provide helpful service.
• Detail oriented when selecting the best quality groceries.

Responsibilities

• Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store
• Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products
• Select, scan, and bag items from all temperature zones
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Cart orders to and place them in the holding area for customer pickup
• Lift, carry, and load groceries into customer vehicles
• Tender customer orders through POS and process credit card payments
• Substitute products for customers upon request or when items are unavailable
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment
• Answer phones and emails promptly and provide friendly, helpful service to customers
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Attention to detail

Clear communication

Organization

Independent work

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. is seeking an Aisles Online Shopper to accurately select groceries for online orders, from fresh produce to pantry staples, ensuring every order is fulfilled with care and precision.

You'll greet customers warmly, choose high-quality items, control temperatures during fulfillment, bag, and arrange pickup while staying active and organized in a fast-paced store. This is an hourly, in-store role supporting the online shopping department.