Online Grocery Pickup Supervisor

Hannaford; Raymond (NH); On-site; USD 22,000 - 30,000; Full time

Job summary

Hannaford Supermarkets in Raymond, NH is seeking a dedicated Hannaford to Go Service associate to join our store team. You will support order fulfillment, maintain safety and cleanliness, and assist customers with online and in-store shopping experiences.

Ideal candidates demonstrate strong communication, reliability, and leadership to coach team members, handle transactions, and uphold Hannaford's local-sourcing and quality standards across perishable and non-perishable departments.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements for Hannaford to Go Service, Ability to lead and coach others. Demonstrates strong Leadership Skills

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Treat all associates with fairness, dignity, and respect.
• Assist in special projects and perform other functions as assigned by supervision.
• Ensure that return-to-stock items are handled promptly with emphasis on refrigerated and perishable items.
• Support and comply with all company safety standards; report needed repairs and keep work area safe.
• Bag or package merchandise according to policy and store for customer pickup.
• Control excessive use of store supplies and ensure prepared for customer pickup.
• Assist in prompt cleanup of spills and breakage to prevent hazards.
• Be knowledgeable about produce varieties to assist customers.
• Record price discrepancies and items not on file on POS and request checks as needed.
• Observe security standards and report abnormal behavior to management.
• Process various sales transactions according to policy including cash, checks, EFT, WIC, Food Stamps, coupons, gift cards, and refunds.
• Secure registers and mobile POS equipment when unattended; protect assets.
• Maintain housekeeping and sanitation standards and comply with health regulations.
• Perform all other duties as assigned.

Skills

Customer service

Leadership

Multitasking

Team coaching

Education

Age 18+

Job description

Hannaford Supermarkets in Raymond, NH is seeking a dedicated Hannaford to Go Service associate to join our store team. You will support order fulfillment, maintain safety and cleanliness, and assist customers with online and in-store shopping experiences.

Ideal candidates demonstrate strong communication, reliability, and leadership to coach team members, handle transactions, and uphold Hannaford's local-sourcing and quality standards across perishable and non-perishable departments.