Online Grocery Fulfillment Clerk

Hy-Vee, Inc.; Burlington (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee, Inc. is hiring an Aisles Online Clerk in Alabama to select, bag and organize online orders with care and accuracy. You’ll ensure items stay fresh, stored properly, and ready for convenient customer pickup. Your attention to detail supports a seamless online shopping experience for customers.

The role requires strong customer service, ability to work quickly in a busy retail setting, and adherence to Hy-Vee policies. Join a team focused on delivering a helpful smile in every aisle.

Qualifications

• High school diploma or equivalent preferred.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and assisting them with their needs whenever you interact with them in the store
• Select, scan, and bag items from all temperature zones accurately and efficiently
• Tender customer orders through POS and process credit card payments
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Cart orders to and place them in the holding area for customer pickup
• Load groceries into customer vehicles as needed
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment
• Substitute products for customers upon request or when items are unavailable
• Answer the phone promptly and provide friendly, helpful service to customers who call
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Communication

Organization

Problem solving

Independent work

Attention to detail

Education

High school diploma

Job description

Hy-Vee, Inc. is hiring an Aisles Online Clerk in Alabama to select, bag and organize online orders with care and accuracy. You’ll ensure items stay fresh, stored properly, and ready for convenient customer pickup. Your attention to detail supports a seamless online shopping experience for customers.

The role requires strong customer service, ability to work quickly in a busy retail setting, and adherence to Hy-Vee policies. Join a team focused on delivering a helpful smile in every aisle.