Online Grocery Pickup Lead & Team Coach

Hannaford; Westbrook (ME); On-site; USD 22,000 - 29,000; Full time

Job summary

Hannaford Supermarkets is seeking a Retail Operations team member in Maine. This role involves observing store policies, assisting Hannaford to Go operations, and ensuring accurate handling of transactions and perishable items.

The position requires strong communication, reliability, and the ability to guide associates, with a focus on safety and customer satisfaction. Evening and weekend shifts may be required.

Qualifications

• Excellent communication and customer service skills.
• Must be at least 18 years old and able to learn multiple tasks.
• Ability to lead and coach Hannaford to Go service.

Responsibilities

• Observe and follow store policies and procedures.
• Assign tasks to Hannaford to Go associates during idle periods.
• Maintain a neat appearance and follow personal appearance policy.
• Assist in special projects and other duties as assigned.
• Handle various sales transactions per policy including electronic payments and coupons.
• Ensure safety standards and report needed repairs.
• Support cleanup and sanitation in compliance with health regulations.
• Protect store assets by securing registers and equipment.

Skills

Effective communication

Leadership

Customer service

Job description

Hannaford Supermarkets is seeking a Retail Operations team member in Maine. This role involves observing store policies, assisting Hannaford to Go operations, and ensuring accurate handling of transactions and perishable items.

The position requires strong communication, reliability, and the ability to guide associates, with a focus on safety and customer satisfaction. Evening and weekend shifts may be required.