Online Grocery Pickup Lead | Retail Operations

Hannaford Supermarkets; Standish (ME); On-site; USD 22,000 - 30,000; Full time

Job summary

Hannaford Supermarkets in Standish, ME is seeking a Hannaford to Go Associate to support online orders and in-store operations. You will observe policies, assist customers, manage pickup items, and handle a variety of payment methods in a fast-paced environment.

The role emphasizes strong customer service, teamwork, safety compliance, and efficient stock handling, with opportunities to grow within a respected local retailer.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements for Hannaford to Go Service, Ability to lead and coach others. Demonstrates strong Leadership Skills.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Treat all associates with fairness, dignity, and respect.
• Assist in special projects and perform other functions as assigned by supervision.
• Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to refrigerated and other perishable items.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Bag or package merchandise according to established company policies and procedures and store in designated area for customer pickup.
• Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.
• Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents.
• Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products.
• Observe security standards by staying alert and being aware of customers' actions and behavior.

Skills

Customer service

Communication

Leadership

Multi-tasking

Job description

Hannaford Supermarkets in Standish, ME is seeking a Hannaford to Go Associate to support online orders and in-store operations. You will observe policies, assist customers, manage pickup items, and handle a variety of payment methods in a fast-paced environment.

The role emphasizes strong customer service, teamwork, safety compliance, and efficient stock handling, with opportunities to grow within a respected local retailer.