Online Grocery Pickup Lead – Retail Operations

Hannaford; Hudson (NH); On-site; USD 22,000 - 33,000; Part time

Job summary

Hannaford Hudson is hiring for a store associate focused on Hannaford to Go and in-store customer service. You will observe policies, assist customers, and help manage online order pickups while maintaining a neat appearance and upholding safety standards.

This role requires 18+ years of age, willingness to learn multiple tasks, and strong leadership abilities to support a smooth operation for customers and team members in a busy supermarket environment.

Qualifications

• Excellent communication and customer service skills.
• Must be 18 years of age.
• Willingness to learn multiple tasks and Hannaford to Go operations.
• Demonstrates leadership abilities.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat, well-groomed appearance and follow policy.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Treat all associates with fairness, dignity, and respect.
• Assist in special projects and other functions as assigned by supervision.
• Ensure return-to-stock items are handled promptly, especially perishables.
• Support safety standards and report needed repairs or maintenance.
• Bag or package merchandise for customer pickup and store in designated area.
• Control excessive use of store supplies and materials.
• Assist in spill cleanup to prevent hazards.
• Be knowledgeable about produce types and varieties.
• Record price discrepancies and request checks per policy.
• Observe security and report abnormal behavior.
• Process sales transactions per policies including cash, checks, EBT, and other methods.
• Secure registers and equipment when unattended; protect assets.
• Maintain housekeeping and sanitation per policy and regulations.
• Perform other duties as assigned.

Skills

Effective communication

Customer service

Leadership skills

Willingness to learn

Job description

Hannaford Hudson is hiring for a store associate focused on Hannaford to Go and in-store customer service. You will observe policies, assist customers, and help manage online order pickups while maintaining a neat appearance and upholding safety standards.

This role requires 18+ years of age, willingness to learn multiple tasks, and strong leadership abilities to support a smooth operation for customers and team members in a busy supermarket environment.