Online Grocery Pickup Associate

Hy-Vee Inc; Lincoln (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Pickup Clerk to ensure accurate online order fulfillment and smooth pickup for customers. You’ll gather orders, store items at proper temperatures, and load groceries into customers’ vehicles with care and efficiency.

This role emphasizes strong communication, independent work, and a commitment to friendly service in a fast-paced retail environment. Prioritize accuracy, customer satisfaction, and adherence to store guidelines.

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service orientation and ability to communicate clearly.

Responsibilities

• Greet customers warmly and assist with needs throughout the store.
• Gather online orders, store at proper temperature, and load into vehicles.
• Maintain correct temperature during fulfillment and during transport.
• Operate POS and process payments.
• Provide substitutions for unavailable items when needed.
• Answer phones and emails promptly with friendly service.

Skills

Customer service

Clear communication

Multi-tasking

Independent work

Organization

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Pickup Clerk to ensure accurate online order fulfillment and smooth pickup for customers. You’ll gather orders, store items at proper temperatures, and load groceries into customers’ vehicles with care and efficiency.

This role emphasizes strong communication, independent work, and a commitment to friendly service in a fast-paced retail environment. Prioritize accuracy, customer satisfaction, and adherence to store guidelines.