Online Grocery Pick-Up Specialist

Kroger; Hinesville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper in Hinesville, GA. The role focuses on selecting and gathering products for online orders with attention to freshness and quality, processing payments and coupons, and loading orders into customers' cars at pickup.

The position emphasizes accurate order assembly, adherence to bagging standards, communication of substitutions, and maintaining high standards of customer service and store cleanliness.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders with emphasis on freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pickup.
• Scan and bag items while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet or exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Follow safety procedures and company policies, including food safety guidelines.
• Receive and store orders properly, ensuring order accuracy and temperature control.
• Provide a positive customer service experience to encourage return visits.

Skills

Work autonomously

Read shelf tags

Basic math

Oral/written communication

Customer service

Teamwork under pressure

Job description

Kroger is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper in Hinesville, GA. The role focuses on selecting and gathering products for online orders with attention to freshness and quality, processing payments and coupons, and loading orders into customers' cars at pickup.

The position emphasizes accurate order assembly, adherence to bagging standards, communication of substitutions, and maintaining high standards of customer service and store cleanliness.