Online Grocery Pick-Up Specialist

The Kroger Co.; Fayetteville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Fayetteville, GA is hiring an Online Grocery Pick-Up Clerk / In-Store Grocery Shopper.

You will select and gather products for customers' online orders with focus on freshness and quality, assemble orders, apply coupons and process payments, and load orders into customers' cars at pick-up. You'll provide a positive shopping experience, communicate substitutions when needed, follow bagging standards, and coordinate with the e-commerce team to ensure accuracy and timely pickup.

Qualifications

• Ability to work without supervision.
• Read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for customers' online orders with attention to freshness and quality.
• Assemble online orders, process coupons and payment, and deliver and load orders to cars at pickup.
• Provide a positive customer service experience that encourages customers to return to online shopping.
• Follow bagging standards and scan/bag orders on the go while fulfilling orders.
• Communicate substitutions or exceptions to customers at pick-up time.
• Maintain organization and cleanliness of staging areas and equipment; assist in training new team members.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral and written comms

Job description

The Kroger Co. in Fayetteville, GA is hiring an Online Grocery Pick-Up Clerk / In-Store Grocery Shopper.

You will select and gather products for customers' online orders with focus on freshness and quality, assemble orders, apply coupons and process payments, and load orders into customers' cars at pick-up. You'll provide a positive shopping experience, communicate substitutions when needed, follow bagging standards, and coordinate with the e-commerce team to ensure accuracy and timely pickup.