Online Grocery Pick-Up Specialist

The Kroger Co.; Douglasville (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in-store to assemble and prepare online orders with speed and accuracy, bag items, and process substitutions and payments at pickup.

You will maintain freshness, follow bagging standards, and ensure a positive customer experience that encourages online shopping. Responsibilities emphasize selecting products, scanning, loading orders to customers' cars, and communicating substitutions when needed, while upholding safety and quality

Qualifications

• Ability to work without supervision.
• Read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble and bag orders, process coupons and payment, and load orders into customers' cars at pickup.
• Follow bagging standards and communicate substitutions or exceptions to customers at pickup time.
• Meet customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to safety guidelines and company policies while maintaining organization in staging areas.

Skills

Ability to work without supervision

Read shelf tags

Basic math

Excellent communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in-store to assemble and prepare online orders with speed and accuracy, bag items, and process substitutions and payments at pickup.

You will maintain freshness, follow bagging standards, and ensure a positive customer experience that encourages online shopping. Responsibilities emphasize selecting products, scanning, loading orders to customers' cars, and communicating substitutions when needed, while upholding safety and quality