Online Grocery Pick-Up Clerk

Kroger in; Troy (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk in Troy, Michigan. The role involves selecting products for online orders, providing excellent customer service, and ensuring the quality and accuracy of orders. Join a company that values growth and diverse teams, with comprehensive benefits and support for your career.

Benefits

Healthcare coverage

Flexible scheduling with paid time off

Tuition reimbursement

Associate discounts

Emotional and financial support

Career growth opportunities

Qualifications

• Ability to work in a fast-paced environment.
• Demonstrated customer service skills.
• Ability to assist individuals with special needs.

Responsibilities

• Select and gather products for online orders ensuring quality.
• Process payments, coupons, and deliver orders to customers' cars.
• Maintain cleanliness and follow safety procedures.

Skills

Customer Service

Conflict Management

Attention to Detail

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit.

We value people. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive:

Our comprehensive benefits include:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career paths.

For more information about benefits and eligibility, please visit our Benefits Page!

The In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes payments and coupons, and delivers orders to customers' cars. They also scan and bag orders following standards, communicate substitutions or issues, and ensure order accuracy and quality.

Responsibilities include maintaining cleanliness, following safety procedures, managing out-of-stock items, and supporting new team members. The role requires the ability to work in a fast-paced environment, manage conflicts, act with integrity, follow directions, and assist customers including minors, individuals with special needs, and older adults. Reasonable accommodations will be provided to perform essential job functions.