Online Grocery Pick-Up Clerk

Kroger; Spokane (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as an Online Grocery Pick-Up Clerk, where you'll play a crucial role in ensuring customer satisfaction. This position involves selecting and gathering products for online orders, maintaining quality and efficiency, and providing exceptional customer service. You'll also handle transactions using POS systems and assist in training new team members. If you thrive in a fast-paced environment and enjoy helping others, this opportunity is perfect for you. Become part of a community-focused team that values diversity and growth.

Qualifications

• Ability to work independently and efficiently.
• Excellent communication skills are essential for customer interactions.

Responsibilities

• Select and gather products for online orders efficiently.
• Deliver and load orders into customers' cars at pickup points.

Skills

Independently work

Basic math skills

Excellent communication

Customer service experience

Ability to follow directions

Tools

POS systems

Job description

Join to apply for the Online Grocery Pick-Up Clerk role at Kroger.

Responsibilities include selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality, assembling orders, processing coupons and payments, and delivering orders to customers' cars for pickup. Providing excellent customer service and demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety are essential.

Responsibilities

1. Select and gather products for online orders, focusing on efficiency and quality.
2. Assemble and process orders, including handling coupons and payments.
3. Deliver and load orders into customers' cars at pickup points.
4. Communicate substitutions or issues with orders to customers.
5. Maintain cleanliness and organization of staging areas.
6. Follow all safety, food handling, and legal guidelines.
7. Use POS systems to process transactions.
8. Assist in training new team members.
9. Perform opening and closing procedures as required.
10. Support a positive shopping experience that encourages repeat business.

Qualifications

• Ability to work independently and efficiently.
• Ability to read shelf tags and basic math skills.
• Excellent communication skills.
• Experience in customer service, warehousing, or stocking is preferred.
• Ability to follow directions and work in a high-paced environment.
• Ability to provide support to customers of all ages and needs.

Apply today and become part of the Kroger family, where we value diversity, growth, and community engagement.