Online Grocery Pick-Up Clerk

Ralphs; San Marcos (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking dedicated individuals to join their team as personal shoppers. In this role, you will efficiently select and gather products for online orders while ensuring quality and freshness. You'll be responsible for assembling orders, processing payments, and providing excellent customer service to enhance the shopping experience. With flexible schedules and comprehensive benefits, this opportunity is perfect for those looking to grow in a supportive environment. If you are caring, eager to learn, and ready to make a difference, apply today!

Benefits

Healthcare coverage

Flexible schedules

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to work independently and read shelf tags.
• Strong communication skills and basic math abilities.

Responsibilities

• Select and gather products efficiently, ensuring quality.
• Assemble orders and process payments for customer pickup.
• Maintain cleanliness and follow company policies.

Skills

Independence

Reading shelf tags

Basic math skills

Excellent communication

Job description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and load orders into customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate company values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in California, Ralph's merged with The Kroger Company in 1998, now serving over 180 stores across the state.

As part of Kroger, we bring diverse teams together with a shared purpose: To Feed the Human Spirit. We innovate to create memorable experiences for our customers, communities, and colleagues, with food at the core.

We value people and aim to support your growth at work and in life. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we offer a fresh opportunity. Apply today to join our Ralphs team!

Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

For reasonable accommodation needs during application or pre-hiring, call 844-849-7136 or contact store management.

What you'll receive:

Comprehensive benefits supporting your well-being:

• Healthcare coverage including medical, dental, vision, and prescriptions through company or union plans.
• Flexible full- and part-time schedules with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support via counseling and financial coaching programs.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through Continuing Education programs.
• Opportunities for growth via extensive training and diverse career paths.

For more details, visit our Benefits Page.

Minimum qualifications:

• Ability to work independently
• Ability to read shelf tags
• Basic math skills (counting, addition, subtraction)
• Excellent communication skills

Preferred experience:

• Experience as a personal shopper, in warehousing, stocking, or cashier roles

Essential job functions include:

1. Select and gather products efficiently, focusing on freshness and quality.
2. Initiate and complete the order selection process.
3. Assemble orders, process payments, and load orders into customers' cars.
4. Scan and bag items according to standards.
5. Communicate substitutions or issues to customers at pickup.
6. Maintain high standards of cleanliness and organization.
7. Follow safety, legal, and company policies.
8. Ensure order accuracy and proper storage.
9. Respond professionally to customer calls and inquiries.
10. Perform opening and closing procedures, and assist in training new team members.
11. Meet productivity standards and work cooperatively in a fast-paced environment.
12. Manage conflicts calmly and act with honesty and integrity.
13. Support minors, individuals with special needs, and seniors as needed.
14. Perform essential functions with or without reasonable accommodations.