Online Grocery Pick-Up Clerk

Kroger in; Rochester (MN); On-site; USD 28,000 - 38,000; Full time

Job summary

A leading grocery chain seeks an Online Grocery Pick-Up Clerk in Rochester, MN. This role involves selecting and assembling products for online orders, providing exceptional customer service, and ensuring quality standards are met. If you're eager to learn and passionate about customer service, join our Kroger family today!

Benefits

Comprehensive benefits supporting well-being

Flexible scheduling

Tuition reimbursement up to $21,000

Associate discounts on various purchases

Qualifications

• Ability to work in a fast-paced environment.
• Support customers with diverse needs, including minors and older adults.
• Initiate and complete online order selection accurately.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble and deliver orders to customers' cars.
• Ensure compliance with safety and food standards.

Skills

Customer service

Conflict management

Time management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pickup. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, all with the purpose: To Feed the Human Spirit. We continuously innovate to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your future by offering value and care to help you grow. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including physical, emotional, and financial support.
• Wide healthcare coverage options, including medical, dental, vision, and prescriptions.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave.
• Support services such as free counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

In this role, you'll initiate and complete the selection process for customers' online orders, assemble orders, process payments, and deliver orders to customers' cars. You'll scan and bag orders, communicate substitutions or issues to customers, and ensure order accuracy and quality. Maintaining organization, cleanliness, and compliance with safety and food standards is essential. You'll also support training new team members, manage conflicts professionally, and act with integrity regarding all business and customer information.

This position requires the ability to work in a fast-paced environment, manage conflicts cooperatively, and support customers with diverse needs, including minors, individuals with special needs, and older adults. Reasonable accommodations will be provided as needed.