Online Grocery Pick-Up Clerk

Food 4 Less; Rialto (CA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join an established industry player focused on delivering quality service and fresh products to customers. This role involves efficiently selecting and assembling online orders while ensuring excellent customer service. With opportunities for growth and a supportive environment, you will be part of a diverse team dedicated to creating memorable experiences. The company values respect, integrity, and safety, providing comprehensive benefits and resources to help you succeed in your career. If you are caring and eager to learn, this opportunity is perfect for you!

Benefits

Comprehensive Healthcare Coverage

Flexible Scheduling

Emotional and Financial Support

Associate Discounts

Tuition Reimbursement

Opportunities for Growth

Qualifications

• Ability to work independently and manage time effectively.
• Strong communication skills for customer interactions.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders and load them into customers' cars.

Skills

Independence

Reading Shelf Tags

Basic Math Skills

Strong Communication Skills

Job description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver orders to customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in California, Food 4 Less merged with The Kroger Company in 1998. Today, we serve customers across over 100 stores in California and the Midwest.

As part of the Kroger family, we aim to bring diverse teams together with a shared passion for food and people, creating memorable experiences for customers, communities, and colleagues, with food at the center.

We value our people and strive to provide the resources you need for success in your career and personal life. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have opportunities for you. Apply today to join our Food 4 Less family!

Qualified applicants with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

If you need reasonable accommodations during the application process, please call 844-849-7136 or contact the store management.

What you'll receive from us:

Benefits include:

• Comprehensive healthcare coverage (medical, dental, vision, prescriptions).
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support via counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training and diverse career paths.

For more info, visit our Benefits Page.

Minimum Qualifications:

• Ability to work independently
• Ability to read shelf tags
• Basic math skills
• Strong communication skills

Preferred Experience:

• Experience as a personal shopper, in warehouse or stocking roles, or as a cashier

Key Responsibilities:

• Select and gather products for online orders efficiently, focusing on quality and freshness.
• Initiate and complete the order selection process.
• Assemble orders, process payments, and load orders into customers' cars.
• Scan and bag items following standards.
• Communicate order substitutions or issues to customers at pickup.
• Maintain high standards of cleanliness, organization, and safety.
• Follow all legal, safety, and company policies.
• Ensure order accuracy and quality.
• Handle customer interactions professionally and courteously.
• Follow procedures for substitutions and out-of-stock items.
• Report discrepancies and equipment issues.
• Assist in training new team members.
• Meet productivity standards and work effectively in a fast-paced environment.
• Manage conflicts calmly and act with integrity.
• Support interactions with minors, individuals with special needs, and seniors.
• Perform job duties with or without reasonable accommodations.