Online Grocery Pick-Up Clerk

Kroger Mountain View Foods; Ogden (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks dedicated individuals to join their team in a role focused on selecting and gathering products for online orders. This position emphasizes quality and customer service, ensuring that every order meets high standards. As part of a forward-thinking company committed to community and innovation, you'll have the opportunity to work in a fast-paced environment while supporting a diverse team. Join us to contribute to a mission that values respect, integrity, and the human spirit. Apply today to start your rewarding journey!

Benefits

Healthcare

Flexible Scheduling

Counseling Services

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Ability to work independently and read shelf tags.
• Basic math skills for counting and calculations.

Responsibilities

• Select and gather products for online orders with attention to quality.
• Assemble orders and load them into customers' cars for pickup.

Skills

Independence

Basic Math Skills

Customer Service

Job description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and load orders into customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

1. Responsible for selecting and gathering products for online orders with attention to freshness and quality.
2. Initiate and complete the selection process for customers' online orders.
3. Assemble orders, process coupons and payments, and deliver/load orders into customers' cars at pickup.
4. Scan and bag orders following bagging standards.
5. Communicate substitutions or order exceptions to customers at pickup.
6. Meet/exceed customer expectations regarding shopping ease, variety, freshness, and cleanliness.
7. Follow all food safety laws, procedures, and company guidelines.
8. Store products in appropriate temperature zones and ensure order accuracy.
9. Follow directions and respond professionally to customer calls.
10. Maintain organization and cleanliness of staging areas and equipment.
11. Report discrepancies and equipment issues to supervisors.
12. Perform opening and closing procedures as required.
13. Assist in training new team members.
14. Meet/exceed productivity standards and work cooperatively in a high-paced environment.
15. Manage conflicts professionally and act with honesty and integrity.
16. Support interactions with minors, individuals with special needs, and older adults.
17. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Ability to work independently.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).

Desired Previous Experience:

• Experience as a personal shopper, in warehouse or production environments, stocking, or cashier roles.

Job Info

• Job Identification: 120311
• Category: Store Operations
• Posting Date: 05/05/2025, 04:00 AM

The Kroger Family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities.

With over a century of history, Kroger is the nation’s largest grocer committed to innovation, community service, and creating positive experiences for customers and employees alike. Join us and be part of our diverse team dedicated to feeding the human spirit. Apply today to start your journey with Kroger!