Online Grocery Pick-Up Clerk

Kroger in; Murray (KY); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery retailer as an Online Grocery Pick-Up Clerk. You'll be responsible for selecting and gathering products for online orders, ensuring quality and freshness while providing excellent customer service. This role offers flexible scheduling and opportunities for growth within the company.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Qualifications

• Caring, purpose-driven, and eager to learn.
• Ability to manage conflicts constructively.

Responsibilities

• Select and gather products for customers' online orders.
• Assemble orders and deliver to customers' cars.
• Ensure order accuracy and maintain cleanliness.

Skills

Customer Service

Communication

Teamwork

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

We value people. That's why we aim to provide the ingredients for success in work and life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits supporting your well-being, including:

• Wide-ranging healthcare coverage (medical, dental, vision, prescriptions) through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on purchases including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Job Responsibilities:

• Initiate and complete selection process for customers' online orders.
• Assemble orders, process coupons and payments, and deliver and load orders into customers' cars.
• Scan and bag orders following standards while on the go.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet or exceed customer expectations regarding shopping ease, variety, freshness, and cleanliness.
• Adhere to all laws, food safety procedures, and company policies.
• Receive and store orders from Order Selector in appropriate temperature zones.
• Follow note instructions and ensure item quality and freshness.
• Communicate professionally with customers via portable phone.
• Ensure order accuracy and load orders into customers' vehicles.
• Process orders through the POS system and handle out-of-stock substitutions appropriately.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies and equipment issues to management.
• Perform opening and closing procedures and assist in training new team members.
• Meet productivity standards and work cooperatively in a high-paced environment.
• Manage conflicts constructively and act with honesty and integrity.
• Follow directions and seek assistance as needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.