Online Grocery Pick-Up Clerk

Kroger; Milwaukee (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Online Grocery Pick-Up Clerk to join their team. In this role, you will be responsible for selecting and gathering products for online orders, ensuring quality and freshness while providing exceptional customer service. You will assemble orders, process payments, and assist customers at pick-up, all while maintaining a clean and organized work environment. This position offers comprehensive benefits, flexible scheduling, and opportunities for personal growth, making it an excellent choice for those looking to thrive in a dynamic retail setting.

Benefits

Healthcare

Flexible Scheduling

Employee Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Ability to work independently and read shelf tags.
• Excellent communication skills and basic math proficiency.

Responsibilities

• Select and gather products for online orders with attention to freshness.
• Assemble orders, process payments, and load orders into customers' cars.

Skills

Customer Service

Communication Skills

Basic Math

Education

High School Diploma

Tools

POS Systems

Job description

Join to apply for the Online Grocery Pick-Up Clerk role at Kroger.

Responsibilities include selecting and gathering products for online orders efficiently, assembling orders, processing payments, and delivering orders to customers' cars. The role emphasizes providing excellent customer service and demonstrating company values such as respect, honesty, and safety.

Key Responsibilities:

1. Select and gather products for online orders with attention to freshness and quality.
2. Assemble orders, process coupons and payments, and load orders into customers' cars.
3. Communicate substitutions or order exceptions to customers at pick-up.
4. Maintain cleanliness and organization of staging areas.
5. Follow safety and food handling guidelines.
6. Ensure order accuracy and quality.
7. Operate POS systems and handle customer interactions professionally.
8. Assist in training new team members and meet productivity standards.

Minimum Qualifications:

• Ability to work independently.
• Ability to read shelf tags and perform basic math.
• Excellent communication skills.

Preferred Experience:

• Experience as a personal shopper, in warehouse, stocking, or cashier roles.

We offer comprehensive benefits, including healthcare, flexible scheduling, employee discounts, tuition reimbursement, and growth opportunities.