Online Grocery Pick-Up Clerk

Kroger Mountain View Foods; Logan (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team as order selectors. In this role, you will be responsible for efficiently selecting and gathering products for customers' online orders while ensuring freshness and quality. You will engage with customers, process orders, and maintain a clean and organized workspace. The company values diversity and integrity, offering a supportive environment with opportunities for growth and flexible scheduling. If you are passionate about customer service and teamwork, this is the perfect opportunity for you.

Benefits

Healthcare

Flexible Scheduling

Counseling Services

Employee Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Ability to work independently and read shelf tags.
• Basic math skills for counting and calculations.

Responsibilities

• Select and gather products for online orders ensuring quality.
• Assemble and load orders into customers' cars at pickup.
• Provide excellent customer service and communicate effectively.

Skills

Independence

Basic Math Skills

Customer Service

Education

High School Diploma

Job description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver/load orders to customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate company values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

1. Responsible for selecting and gathering products for online orders with attention to freshness and quality.
2. Initiate and complete the selection process for online orders.
3. Assemble orders, process payments, and deliver/load orders into customers' cars at pickup.
4. Scan and bag orders following standards.
5. Communicate substitutions or exceptions to customers at pickup.
6. Meet or exceed customer expectations for shopping experience, variety, freshness, and cleanliness.
7. Follow all relevant laws, safety procedures, and company guidelines.
8. Handle orders from the Order Selector, store products properly, and ensure order accuracy.
9. Read and follow note instructions.
10. Ensure item quality and freshness.
11. Communicate professionally with customers via portable phone.
12. Load orders into customers' cars, ensuring accuracy.
13. Provide a positive customer service experience.
14. Process orders through the POS system.
15. Follow policies for substitutions when items are out of stock.
16. Maintain organization and cleanliness of staging areas.
17. Report discrepancies and equipment issues.
18. Perform opening and closing procedures.
19. Assist in training new team members.
20. Meet productivity standards.
21. Work cooperatively in a high-paced environment and manage conflicts professionally.
22. Act with honesty and integrity regarding customer and business information.
23. Follow directions and seek assistance when needed.
24. Support interactions with minors, individuals with special needs, and older adults.
25. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Ability to work independently.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).

Desired Previous Experience:

• Experience as a personal shopper, in warehouse, stocking, or cashier roles.

Job Info

• Job Identification: 120158
• Category: Store Operations
• Posting Date: 05/05/2025
• Location: 442 N 175 E, Logan, UT, 84321, US

We offer comprehensive benefits including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. Join our diverse team committed to feeding the human spirit and creating positive experiences for customers and communities. Apply today to become part of our Kroger family!