Online Grocery Pick-Up Clerk

Kroger; Lake Orion (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

Kroger is seeking dedicated individuals to select and gather products for online orders, ensuring quality and customer satisfaction. This role involves assembling orders, processing payments, and providing excellent service in a fast-paced environment. Join a team that values respect, integrity, and community while enjoying comprehensive benefits and growth opportunities.

Benefits

Healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to work in a fast-paced environment.
• Strong communication skills.
• Willingness to adhere to safety and company guidelines.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders, process payments, and deliver orders to customers' cars.
• Ensure order accuracy, quality, and freshness.

Skills

Customer Service

Attention to Detail

Teamwork

Job description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver or load orders into customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate core values such as respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and community, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking part-time work or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth through leading training programs and diverse careers.

For more details, visit our Benefits Page.

Job responsibilities include:

• Initiating and completing selection for online orders.
• Assembling orders, processing payments, and delivering or loading orders into customers' cars.
• Scanning and bagging items per standards, and communicating substitutions or issues to customers.
• Ensuring order accuracy, quality, and freshness, and storing items properly.
• Following all safety, legal, and company guidelines.
• Maintaining organization and cleanliness of staging areas.
• Reporting discrepancies and equipment issues.
• Supporting training and adhering to productivity standards.
• Working cooperatively in a fast-paced environment, managing conflicts professionally, and acting with integrity.
• Providing support to customers with special needs, minors, and older adults.