Online Grocery Pick-Up Clerk

Kroger in; Grovetown (GA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk. In this role, you will efficiently select and gather products for online orders, ensuring customer satisfaction and adhering to safety protocols. Opportunities for professional growth and comprehensive benefits await you as part of the Kroger family.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Qualifications

• Ability to perform essential job functions with or without reasonable accommodation.
• Experience with customer interactions and maintaining quality standards is preferable.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and load orders into customers' vehicles.
• Maintain clean and organized staging areas and communicate effectively with customers.

Skills

Customer Service

Teamwork

Problem Solving

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and employees, with food at the center.

At our company, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career, we offer a fresh opportunity. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Emotional and financial support via free counseling and confidential financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career paths.

For more info, visit our Benefits Page.

In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and loads orders into customers' cars. They scan and bag orders, follow all bagging standards, and communicate substitutions or exceptions to customers at pick-up.

Meet or exceed customer expectations for shopping ease, variety, freshness, and cleanliness. Adhere to all laws, safety procedures, and company policies. Store products in optimal conditions, ensure quality, and respond professionally to customer calls. Retrieve and verify orders, load into cars, and process transactions via POS system. Handle out-of-stock substitutions per policy. Maintain organized, clean staging areas and equipment. Report discrepancies and equipment issues. Perform opening and closing procedures. Assist in training new team members. Meet productivity standards and work cooperatively in a high-paced environment. Manage conflicts professionally and act with integrity. Follow directions and seek help when needed. Support customers with special needs, minors, and older adults. Must be able to perform essential job functions with or without reasonable accommodation.