Online Grocery Pick-Up Clerk

Kroger in; Greenville (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery chain in the U.S. is seeking an Online Grocery Pick-Up Clerk to efficiently manage online orders and ensure customer satisfaction. Responsibilities include gathering products, processing payments, and providing a positive experience for customers. Join a company that values teamwork and offers comprehensive benefits, including tuition reimbursement and flexible scheduling.

Benefits

Comprehensive healthcare benefits

Flexible scheduling

Employee discounts on purchases

Tuition reimbursement up to $21,000

Opportunities for career growth and training

Qualifications

• Caring and purpose-driven individuals eager to learn.
• Ability to work in a fast-paced environment.
• Competence in using portable communication devices.

Responsibilities

• Select and gather products for online orders.
• Process payments and provide customer service.
• Ensure order accuracy and follow safety guidelines.

Skills

Customer Service

Time Management

Teamwork

Communication

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We continuously innovate to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

We value people. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with the care and resources you need. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare (medical, dental, vision, prescriptions), through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Support services such as free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career via our Continuing Education program.
• Opportunities for growth through extensive training and diverse career paths.

For more details on benefits and eligibility, please visit our Benefits Page.

Job Responsibilities:

• Initiate and complete selection of customers' online orders.
• Assemble orders, process coupons and payments, and deliver/load orders into customers' cars.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Ensure order accuracy, quality, and freshness; store products in optimal conditions.
• Follow all safety, food safety, and legal guidelines.
• Use portable phones to communicate with customers professionally.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies and equipment issues to management.
• Assist in training new team members.
• Perform opening and closing procedures and meet productivity standards.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and act with honesty and integrity.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.