Online Grocery Pick-Up Clerk

Onward Injury Law; Commerce Charter Township (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Kroger is seeking an In-Store Grocery Shopper to efficiently select and assemble products for online orders while ensuring a positive customer experience. This role offers flexible scheduling, comprehensive benefits, and opportunities for growth within a supportive team environment.

Benefits

Healthcare, dental, vision, and prescription coverage

Flexible scheduling with paid time off

Emotional and financial support programs

Associate discounts on products and services

Tuition reimbursement up to $21,000

Opportunities for growth and training

Qualifications

• Ability to perform essential functions with or without reasonable accommodations.
• Caring and eager to learn.

Responsibilities

• Select and gather products for customers' online orders efficiently.
• Assemble orders and load them into customers' cars during pickup.
• Maintain cleanliness and organization of staging areas.

Skills

Customer Service

Attention to Detail

Teamwork

Job description

Job Description: In-Store Grocery Shopper and Online Order Fulfillment

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars at store pickup. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Our story began over a century ago in Cincinnati as a small grocery store. Today, we are America's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. We pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of everything.

Here, people matter. We aim to provide the ingredients you need for success in work and life. We support your growth with value and care. If you are caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time position or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare, dental, vision, and prescription coverage.
• Flexible scheduling with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support through counseling and financial coaching programs.
• Associate discounts on a variety of products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more information about benefits and eligibility, please visit our Benefits Page.

Responsibilities:

• Initiate and complete the selection process for customers' online orders.
• Assemble orders, process coupons and payments, and load orders into customers' cars during pickup.
• Scan and bag items following standards, communicate substitutions or issues to customers, and ensure order accuracy.
• Maintain cleanliness and organization of staging areas and equipment.
• Follow all safety, food safety, and legal guidelines.
• Ensure quality and freshness of all items, storing products in appropriate temperature zones.
• Use portable phones to communicate with customers professionally and promptly.
• Perform opening and closing procedures, assist in training new team members, and meet productivity standards.
• Work cooperatively in a fast-paced environment, managing conflicts constructively and acting with integrity.
• Support interactions with minors, individuals with special needs, and older adults as needed.

The role requires the ability to perform essential functions with or without reasonable accommodations.