Online Grocery Pick-Up Clerk

Kroger Mountain View Foods; Colorado Springs (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an Online Grocery Pick-Up Clerk to join their team. This role involves selecting and gathering products for online orders, ensuring freshness and quality, and providing exceptional customer service. You'll be responsible for assembling orders, processing payments, and loading them into customers' vehicles. If you enjoy working independently and have strong communication skills, this position offers a great opportunity to contribute to a customer-focused environment and be part of a team that values respect, integrity, and safety.

Qualifications

• Ability to work independently and read shelf tags.
• Strong communication skills and basic math abilities.

Responsibilities

• Select and gather products for online orders while ensuring quality.
• Assemble orders, process payments, and load orders into cars.

Skills

Independence

Basic Math Skills

Strong Communication Skills

Job description

Join to apply for the Online Grocery Pick-Up Clerk role at Kroger Mountain View Foods.

Job Description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver/load orders to cars for pickup. Provide excellent customer service that encourages repeat online shopping and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

• Select and gather products for online orders, maintaining quality and freshness.
• Initiate and complete the order selection process.
• Assemble orders, process payments, and load orders into customers' cars.
• Scan and bag orders following standards.
• Communicate substitutions or issues to customers at pickup.
• Ensure a clean, organized, and safe work environment.
• Adhere to safety and food handling regulations.
• Follow instructions and respond professionally to customer inquiries.
• Perform opening and closing procedures as required.
• Assist in training new team members.

Qualifications

Minimum Position Qualifications:

• Ability to work independently.
• Ability to read shelf tags and basic math skills.
• Strong communication skills.

Desired Experience:

• Experience as a personal shopper, in warehousing, stocking, or cashier roles.

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