Online Grocery Fulfillment Specialist

Hyvee.io; Omaha (NE); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Clerk to support online order fulfillment and customer service in a fast-paced retail setting. You will select, bag, and organize online orders, ensuring items are fresh, properly stored, and ready for pickup.

Strong attention to detail and reliable performance are essential. Responsibilities include scanning and bagging items, processing payments, maintaining correct temperatures, and assisting customers both in-store and via phone.

Qualifications

• Excellent customer service and communication skills.
• Ability to stay organized and manage multiple tasks.
• Attention to detail in order selection and temperature control.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Greet customers and assist with needs in-store.
• Select, scan, and bag items from all temperature zones.
• Tender orders through POS and process payments.
• Store gathered orders at proper temperature and retrieve them before pickup.
• Ensure products maintain proper temperature during fulfillment.
• Cart orders and place in the holding area for pickup.
• Load groceries into customer vehicles as needed.
• Monitor online orders to ensure prompt fulfillment.
• Answer the phone promptly and provide friendly service.

Skills

Customer service

Communication

Organization

Attention to detail

Independent work

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Clerk to support online order fulfillment and customer service in a fast-paced retail setting. You will select, bag, and organize online orders, ensuring items are fresh, properly stored, and ready for pickup.

Strong attention to detail and reliable performance are essential. Responsibilities include scanning and bagging items, processing payments, maintaining correct temperatures, and assisting customers both in-store and via phone.