Online Grocery Fulfillment Associate

Hy-Vee, Inc.; Maple Grove (AL); On-site; USD 18,000 - 22,000; Part time

Job summary

Hy-Vee, Inc. in United States is seeking an Aisles Online Clerk who will handle selecting, bagging, and organizing online orders with attention to temperature control and accuracy. The role supports a seamless pickup experience and requires friendly customer service in a fast-paced store environment.

Qualifications include a high school diploma or equivalent. The position is hourly, with an anticipated starting wage of $13.00–$16.25 per hour, depending on experience.

Qualifications

• High school diploma or equivalent preferred

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and assisting them with their needs whenever you interact with them in the store
• Select, scan, and bag items from all temperature zones accurately and efficiently
• Tender customer orders through POS and process credit card payments
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Cart orders to and place them in the holding area for customer pickup
• Load groceries into customer vehicles as needed
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment
• Substitute products for customers upon request or when items are unavailable
• Answer the phone promptly and provide friendly, helpful service to customers who call
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Job description

Hy-Vee, Inc. in United States is seeking an Aisles Online Clerk who will handle selecting, bagging, and organizing online orders with attention to temperature control and accuracy. The role supports a seamless pickup experience and requires friendly customer service in a fast-paced store environment.

Qualifications include a high school diploma or equivalent. The position is hourly, with an anticipated starting wage of $13.00–$16.25 per hour, depending on experience.