Online Fulfillment Specialist – Flexible Hours & Discount

Internetwork Expert; Bernardsville (NJ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Friendly working environment

Competitive starting salary

Flexible hours

Employee discount

Job summary

Gary's Wine & Marketplace is seeking a Part-Time Internet Fulfillment Team Member to ensure accurate internet order processing, item selection, wine verification, packing and shipping, and pickup coordination. You will also manage customer data in Vision POS and communicate with customers for timely resolutions.

Ideal candidates have strong customer service, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Strong customer service skills and a friendly, professional attitude.
• High attention to detail and accuracy in order processing.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong organizational skills and reliability in meeting deadlines.
• Ability to lift up to 40 lbs and stand for extended periods.
• Must be at least 18 years of age.
• Basic computer skills; experience with POS systems a plus.
• Previous retail, order fulfillment, or warehouse experience preferred but not required.

Responsibilities

• Efficient Order Processing: Accurately handles internet orders, ensuring all necessary documentation is completed promptly.
• Item Selection: Pull and prepare items for orders as requested.
• Wine Verification: Confirm the correct vintage and type of wine is selected for each order.
• Packing and Shipping: Carefully pack, label, and ship orders to ensure safe and efficient delivery.
• Order Organization: Coordinate and manage pickup orders for a seamless customer experience.
• Transaction Management: Process customer transactions with precision, ensuring each customer is properly identified.
• Customer Data Management: Add new customer information or update existing data in Vision POS, while keeping our marketing department informed of any changes.
• Customer Correspondence: Communicate with customers to provide outstanding support, ensuring complete and timely resolution of any inquiries.
• Customer Service: Address and resolve customer service calls related to internet orders with professionalism and courtesy.
• Shelf Replenishment: Restock shelves with products in a timely and efficient manner.

Skills

Customer service

Attention to detail

Multitasking

Organizational skills

Lifting 40 lbs

18+ years

POS familiarity

Job description

Gary's Wine & Marketplace is seeking a Part-Time Internet Fulfillment Team Member to ensure accurate internet order processing, item selection, wine verification, packing and shipping, and pickup coordination. You will also manage customer data in Vision POS and communicate with customers for timely resolutions.

Ideal candidates have strong customer service, attention to detail, and the ability to multitask in a fast-paced environment.