Online | Entry Level | Customer Experience Associate

Aisles & Abroad; Georgia (VT); Remote; USD 45,000 - 65,000; Full time

Job summary

Aisle & Abroad, a wedding, event, and destination experience studio, is hiring a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences.

This fully remote role emphasizes organizing, clear communication, and planning support to ensure smooth, client-focused experiences. Training and resources are provided to help you succeed in a flexible, collaborative team environment.

Qualifications

• Strong communication and organizational skills.
• Detail-oriented with ability to manage multiple tasks.
• Professional and client-focused mindset.
• Comfortable working independently in a remote environment.
• Basic proficiency with online tools and communication platforms.

Responsibilities

• Communicate with clients via email and online platforms.
• Support scheduling, appointments, and coordination of client timelines.
• Assist with organizing event and experience details.
• Maintain accurate and organized client records.
• Provide general support to ensure a seamless client experience.
• Collaborate with team members to support daily operations.

Skills

Strong communication

Organizational skills

Detail-oriented

Independent (remote work)

Client-focused mindset

Tools

Online platforms

Communication tools

Job description

About the Role

We are seeking a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences.

This role focuses on creating a smooth and positive experience for clients by assisting with organization, communication, and planning support. It is ideal for individuals who enjoy working with people, staying organized, and contributing to meaningful and well-executed experiences.

Key Responsibilities

• Communicate with clients via email and online platforms


• Support scheduling, appointments, and coordination of client timelines


• Assist with organizing event and experience details


• Maintain accurate and organized client records


• Provide general support to ensure a seamless client experience


• Collaborate with team members to support daily operations

Requirements

• Strong communication and organizational skills


• Detail-oriented with the ability to manage multiple tasks


• Professional and client-focused mindset


• Comfortable working independently in a remote environment


• Basic proficiency with online tools and communication platforms

Work Environment

• Fully remote position


• Flexible work structure


• Supportive and collaborative team environment


• Training and resources provided

$45,000 - $65,000 a year

About Aisle & Abroad

Aisle & Abroad is a wedding, event, and destination experience studio focused on creating meaningful celebrations and curated journeys. We support clients with weddings, events, honeymoons, and milestone experiences through thoughtful planning and personalized service.

This role is ideal for individuals interested in client services, events, and flexible remote work environments.